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Receptionist
Pocomoke City, MD
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Now viewing: Receptionist - Franchise Location
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H&R Block

Receptionist - Franchise Location

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Job Description

Receptionist - Franchise Location

About the Role

Helping others is what we do best , which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

What You'll Bring to the

Team:

Answer phones and greet clients in a personalized, friendly, and inviting manner

Match clients with the best-suited tax professional for their needs

Schedule clients how they would like to be scheduled

Help to ensure all clients needs have been met during service both in person, over the phone or virtually

Maintain office cleanliness and organization of resources with team members

Other duties as assigned

Your Expertise:

Experience working in a fast-paced environment

Previous experience in a customer service environment

Ability to multi-task

Strong organizational and time-management skills

Computer proficient with the ability to use Microsoft Office

Preferred Qualifications

High school diploma or equivalent

Ability to work flexible schedule and/or in multiple locations

Sales/marketing experience

1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.

Pay Range

$16.00 - $18.00/Hr.

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