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Administrative
Receptionist
Frankfort, MI
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Crystal Lake Clinic

Front Desk Receptionist

Job Description

Job Overview We are seeking applicants with a welcoming personality to serve as the first point of contact for our community of patients and visitors, ensuring a smooth and positive experience. In addition to our base pay of $16/hour we offer a monthly incentive bonus and several great benefits. Responsibilities Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures Schedule appointments efficiently using electronic health record (EHR) Allscripts system Verify insurance eligibility and collect copays and balances. Scanning of Medical documents and electronically filing them. Accurately updating patient demographics and insurance information Answer multi-line phone systems professionally, directing calls appropriately and taking detailed messages Maintain clinical confidentiality policies while handling sensitive medical records and health information management tasks Utilize Computer/typing skills to perform data entry with high accuracy Experience Previous clinic or medical office experience is highly preferred, demonstrating familiarity with front desk operations in a healthcare setting Knowledge of EMR/EHR systems are beneficial, but willing to train the right applicant Excellent customer service skills combined with professional phone etiquette and effective communication abilities Knowledge of Medical Terminology Medical Insurance Verification Demonstrated clerical experience involving office management tasks such as filing, typing (including 10 key), and using Microsoft Office applications Understanding of clinical confidentiality policies aligned with HIPAA standards is required Apply today for the opportunity to join our great team of employees!
Pay:
From $16.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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