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Administrative
Receptionist
Howell, MI

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Staff Resources, Inc.

Receptionist

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Job Description

Key Responsibilities Welcome clients and visitors, manage check-in and check-out, answer calls, respond to messages, and provide a positive, professional front desk experience. Schedule, confirm, reschedule, and coordinate appointments; maintain accurate calendars and booking records. Maintain organized client and office records, process routine paperwork, and handle sensitive information confidentially. Coordinate daily office workflows, prioritize administrative tasks, and help resolve scheduling or service concerns promptly. Support routine HR administration, including onboarding paperwork, staff scheduling, attendance tracking, personnel file organization, and communication of office policies. Assist management with recruiting logistics, interview scheduling, reference coordination, and new-hire orientation. Monitor office supplies and inventory, coordinate ordering, communicate with vendors, and support equipment and facility needs. Prepare reports, update spreadsheets, track office metrics, and assist with billing-related administrative follow-up as assigned. Help maintain and improve front desk procedures, staff communication, customer service standards, and overall office efficiency. Required Qualifications Previous experience/ demonstrated office management experience. Strong verbal and written communication, interpersonal, organizational, and problem-solving skills. Comfortable using computers, Microsoft Excel, Word, Outlook, and other Microsoft applications. Ability to multitask, exercise sound judgment, maintain professionalism, and protect confidential information. Preferred Qualifications Bachelor's degree preferred. Experience with the Boulevard booking and scheduling system preferred. Experience in a healthcare, wellness, medical office, or service-based environment is a plus.