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Now viewing: Salon Receptionist
RS
Refuge Salon
Salon Receptionist
Job Description
Overview We are seeking an energetic and detail-oriented Salon Receptionist to be the welcoming face of our vibrant Aveda salons in both Suttons Bay and Glen Arbor. In this pivotal role, you will manage front desk operations, coordinate appointments, and deliver exceptional customer service to create a positive experience for every guest. Your enthusiasm and organizational skills will help ensure smooth daily operations and foster a friendly, professional environment where clients feel valued and cared for. Responsibilities Greet clients warmly upon arrival, ensuring a friendly and professional first impression Manage appointment scheduling using salon management software, coordinating with stylists and staff Answer multi-line phone systems promptly with excellent phone etiquette, providing information and booking inquiries Handle client check-in/check-out processes efficiently, including processing payments and updating client records Maintain a clean, organized reception area, including filing client information and updating schedules Support office management tasks such as inventory tracking Assist with clerical duties like data entry, light cleaning, and managing calendars for staff appointments Qualification Proven experience in office management or front desk roles within a service-oriented environment a plus Strong computer literacy with proficiency in salon management software (we can train) Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting Demonstrated customer service expertise with professional phone reception and client communication skills Positive attitude Ability to handle multi-line phone systems confidently while maintaining professionalism at all times Join our team as a Salon Receptionist and become an essential part of creating memorable experiences for our clients. Your enthusiasm, organizational prowess, and dedication to outstanding customer support will help elevate our salon's reputation as a welcoming haven for beauty and relaxation.