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Administrative
Receptionist
Utica, MI
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Front Desk Receptionist Alliance Health Professionals - 3.1 Utica, MI Job Details Part-time From $18 an hour 8 hours ago Qualifications Direct patient care Customer communication HIPAA Assisting medical staff Medical scheduling Staff training Time management Full Job Description Within Alliance Health our patients need Reception staff to help access the medical care they need. You provide patients with knowledge about our practice; schedule their appointments; obtain their insurance coverage; and gather their payment. Whether it be through warmth, compassion, attitude, or enthusiasm, you contribute in some way to make the patient experience better. The fully functioning Medical Receptionist will be skilled in: Responsibilities
Greeting patients and visitors, answering their questions or directing them to the proper staff member.
Check in/check out
Making appointments for patients and keeping track of schedules
Schedule follow up appointments for patients
Schedule patients with other doctors and testing
Collecting patients' copays, deductibles and prior balances
Insurance verification
Daily cash reconciliation
Bank deposits
Training new staff members
Ensuring the reception area is clean and organized
Assisting with other administrative tasks as needed Other Responsibilities
Follows facility and OSHA safety rules and procedures while on assignment
Respects cultural and religious practices of patients
Upholds HIPAA regulations
Punctual and dependent on assigned/confirmed shifts Qualifications
Experience with direct patient care 1-3 year minimum
Excellent communication and people skills, and a pleasant demeanor
Able to read and write consistent with job requirements; cognitive skills as related to the position
Time management skills
Multitasking Working Conditions
Medical receptionists will frequently stand, walk, sit, handle papers (grip, feel and moving) throughout the day.
They will rarely be required to lift, push, pull or move anything physically.