Find & Apply For Receptionist Jobs in Utica, Michigan

Front Desk Receptionist

• 2.0 44825 Van Dyke Avenue, Utica, MI 48317 $15 - $20 an hour - Part-time, Full-time Apply with Indeed Puff Utica is hiring a highly organized, dependable, and knowledgeable Receptionist to join our fast-paced cannabis dispensary team. We are looking for someone who can confidently handle multiple responsibilities at once while providing exceptional customer service. This is a fast-paced, multitasking position that requires strong cannabis product knowledge, excellent communication skills, and the ability to stay organized under pressure. The ideal candidate can efficiently manage customer check-ins, answer incoming phone calls, assist with online orders, and stay up to date on all current dispensary promotions and products. Key Responsibilities Customer Check-In & Front Desk Operations Greet every customer professionally and provide a welcoming experience. Check in customers accurately and efficiently using the dispensary POS/check-in system. Verify customer identification and ensure compliance with Michigan cannabis regulations. Manage customer flow and communicate effectively with the sales floor. Maintain an organized and professional reception area. Phone Calls & Customer Service Answer incoming phone calls promptly and professionally. Provide accurate information about products, pricing, store hours, and current promotions. Assist customers with questions regarding product availability and online orders. Direct customer concerns or complex questions to management when necessary. Handle multiple phone calls and in-person customers while maintaining excellent service. Online Orders Assist customers with placing online orders. Accurately enter and process customer orders through the dispensary ordering system. Confirm product availability, pricing, and applicable promotions. Communicate order updates and resolve order-related questions. Coordinate with the sales team to ensure orders are handled efficiently. Cannabis Product Knowledge & Promotions Maintain strong knowledge of cannabis flower, concentrates, edibles, vapes, pre-rolls, and accessories. Know all current store deals, daily specials, discounts, and promotions. Stay informed about new products, brands, and inventory changes. Clearly explain product options, pricing, and promotions to customers. Provide accurate product information while following company policies and cannabis regulations. Multitasking & Organization Must be able to multitask in a high-volume dispensary environment. Handle customer check-ins, phone calls, and online orders simultaneously. Prioritize responsibilities during busy periods. Remain calm, professional, and efficient under pressure. Communicate effectively with Budtenders, management, and other team members. Maintain accuracy and attention to detail while performing multiple tasks. Required Qualifications Strong cannabis product knowledge is

REQUIRED.

Excellent multitasking skills are

REQUIRED.

Knowledge of cannabis products, pricing, and dispensary promotions. Excellent customer service and communication skills. Ability to answer phones professionally and confidently. Strong computer skills and ability to learn dispensary software. Ability to process online orders accurately. Strong organizational skills and attention to detail. Ability to work efficiently in a fast-paced environment. Dependable, punctual, and professional. Must be at least 21 years old. Must meet Michigan cannabis industry employment requirements. Availability to work evenings, weekends, and holidays as needed. Preferred Qualifications Previous cannabis dispensary experience. Previous receptionist or front desk experience. Experience using Dutchie POS. Experience handling high call volumes. Familiarity with Michigan CRA regulations. Experience with online ordering and customer check-in systems.

Compensation & Schedule Pay:

$15.00-$20.00 per hour, based on experience and qualifications.

Hours:

30-40 hours per week.

Job Type:

Full-Time. Flexible scheduling based on business needs. Opportunities for professional growth. What We're Looking For We need someone who can confidently manage a busy front desk without sacrificing accuracy or customer service.

You must be able to:

Check in customers while answering incoming phone calls. Assist with online orders while managing customer traffic. Know current deals and promotions without constantly needing assistance. Answer questions about cannabis products confidently and accurately. Stay organized and professional during high-volume periods. Apply Today! If you're knowledgeable about cannabis, thrive in a fast-paced environment, and can successfully manage multiple responsibilities, we encourage you to apply to Puff Utica. Cannabis knowledge and strong multitasking abilities are mandatory for this position.

Pay:

$15.00 - $20.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Paid time off Vision insurance Application Question(s): Do you have knowledge of cannabis products, including flower, concentrates, edibles, and vapes? Are you comfortable handling customer check-ins, incoming phone calls, and online orders at the same time? Do you have previous experience working in a cannabis dispensary? Are you comfortable learning and memorizing daily deals, product pricing, and store promotions? Have you used Dutchie POS or another cannabis dispensary POS system? Are you available to work 30-40 hours per week, including evenings and weekends? Describe a time you had to handle multiple customers or responsibilities at once in a fast-paced environment.

Work Location:

In person