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Now viewing: Front Desk Associates
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Susan Parker
Front Desk Associates
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Job Description
We have several front desk and night audit positions available! The Fairbridge Inn Express is an incredibly nice property with a great staff that truly cares about our guests and each other. We will train and we work with all schedules. If you have not considered working at a hotel before, we strongly encourage you to come in and talk to us, the hospitality industry is great and you develop skills that will take you anywhere in life! We work with semi-retired individuals as well as college and high school age kids. Come be part of our family!
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and redirect calls as necessary
- Provide information about the company, services, and facilities to guests
- Assist with check-in and check-out processes, including handling payments
- Manage reservations and room assignments
- Maintain a clean and organized front desk area
- Handle guest complaints or concerns with patience and professionalism
- Perform clerical tasks such as filing, photocopying, and faxing
- Enter orders into the computer system accurately
- Assist with office management duties as needed
- Act as a personal assistant to the management team
Requirements:
- Excellent communication and customer service skills
- Proficient in using computerized systems for order entry and office management tasks
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in data entry and proofreading
- Ability to handle confidential information with discretion
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization, such as daily cleaning duties, folding laundry, etc.Job Types:
Full-time, Part-time Pay:
$14.00- $17.