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Administrative
Receptionist
Matthews, NC

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Keffer Hyundai

Receptionist

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Job Description

We are seeking a friendly, professional, and detail-oriented individual to join our team and serve as the first point of contact for visitors, callers, and staff. This role is essential in creating a welcoming environment, providing excellent customer service, and supporting smooth day-to-day office operations. Responsibilities Greet and assist visitors in a courteous and professional manner. Answer, screen, and direct incoming phone calls and messages. Manage front desk operations, including scheduling, check-ins, and visitor logs as needed. Respond to inquiries and provide accurate information in person, by phone, and via email. Maintain a tidy, organized, and welcoming reception area. Receive, sort, and distribute mail, deliveries, and packages. Assist with administrative tasks such as data entry, filing, copying, and document preparation. Coordinate calendars, appointments, and meeting room bookings when required. Support internal teams with general office tasks and special projects. Uphold confidentiality, professionalism, and a positive representation of the organization. Qualifications Previous experience in a receptionist, front desk, customer service, or administrative support role preferred. Strong verbal and written communication skills. Professional, approachable, and customer-focused demeanor. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Proficiency with common office software and phone systems. Ability to handle sensitive information with discretion and professionalism. Dependable, punctual, and able to work independently or as part of a team. Preferred Skills Experience with scheduling tools, visitor management systems, or customer relationship software. Basic knowledge of office procedures and administrative processes. Ability to adapt quickly and remain calm under pressure. Strong problem-solving skills and a service-oriented mindset. What We Offer A supportive and professional work environment. Opportunities to develop administrative and customer service skills. Exposure to a variety of office functions and team interactions. The opportunity to make a positive first impression for every visitor and caller. If you are a courteous, organized, and dependable professional who enjoys helping others and keeping operations running smoothly, we encourage you to apply.