Find & Apply For Receptionist Jobs in Winston-Salem, North Carolina

FUNCTIONAL PURPOSE

The purpose of this position is to be the first point of contact for those who contact the district offices. Additionally, a person in this position will assist with various clerical administrative duties to assist with efficient operation of district services. This position manages the lobby area of the district office. It greets and directs all visitors, employees, vendors and other customers. It ensure the completion of required paperwork. It also acts as first point of contact for those calling the main district telephone line.

DUTIES AND RESPONSIBILITIES

Greets and monitors guests to the building. Asks detailed questions so the guests may be directed to the person who can best help him/her with their concern. Answers basic questions for each department in the district office. Directs incoming visitors with scheduled meetings to appropriate location. Ensures all incoming visitors register with the Visitor Pass system upon check-in and departure. Assists in managing building leadership and staff members' time by determining the urgency, purpose, and most appropriate time to address questions or concerns from those visiting the office. Maintains the stock of commonly used forms for employees, explains the forms in detail and assists employees and parents in filling them out as needed. Answers the general district phone line. Asks detailed questions so caller may be directed to the person/department who can best help him/her with their concern. Answers basic questions for each department in the district office. Maintains and processes files and databases that may include, but is not limited to employee and/or student data; parent and employee concerns or complaints; departmental programs; training and development information; student information and performance data;, etc. Sorts incoming mail to distribute to Central Office Department mailboxes. Signs for and directs delivery of packages to the building. Updates mailing companies of personnel changes to ensure future incoming correspondence are addressed correctly. Reports urgent/emergent incidents to proper authorities using district protocols set for facilitating access to first responders arriving at the building.

Performs special projects and other related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Must have enthusiasm and possess excellent customer service skills. Must enjoy working with people and possess a friendly and outgoing personality. Must be detailed oriented. Ability to be efficient and productive in a fast-paced environment. Ability to diffuse tense situations when dealing with angry or upset visitors or callers. Excellent communication and listening skills. Knowledge of WS/FCS policies and procedures. Knowledge of computer skills should include word processing, database, spreadsheet applications and data entry skills. Ability to effectively manage multiple tasks, including but not limited to a high volume of paperwork, phone-calls and walk-ins Ability to work under pressure to meet deadlines in a professional manner both in terms of knowledge and behavior. Ability to maintain confidential information. Ability to use patience and sensitivity when dealing with students, parents, guests or employees in matters related to their personal or educational needs. Ability to track down information while maintaining positive internal relationships with other administrators, colleagues and staff members. Areas of responsibility require consistent exercise of discretion, judgment and accuracy. Excellent organization and time management skills with a flexibility to work during peak scheduled events.

EDUCATION AND EXPERIENCE REQUIREMENTS

Minimum:

High School Diploma/GED Desirable:

Two years of experience as a receptionist in high paced business Pay Grade 60

• $2,923.78 Monthly Salary
• 12 Months
• Full Time Position

PHYSICAL WORK DEMANDS

PHYSICAL

ACTIVITY FREQUENCY C

• Constant F
• Frequent O
• Occasional I
• Infrequent NR
• Not Required

PHYSICAL ACTIVITY FREQUENCY C

• Constant F
• Frequent O
• Occasional I
• Infrequent NR
• Not Required Climbing/Balancing I Lifting/Carrying O up to 20 lbs.

Crawling/Kneeling I Grasping/Twisting O Walking O Reaching F Running I Pushing/Pulling O Standing F Fingering/Typing F Sitting C Driving N/A Bending/Stooping O Others:

In compliance with Federal Law, Winston-Salem/Forsyth County Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of sex, race, color, religion, national origin, age, or disability.