Find & Apply For Receptionist Jobs in Raymond, New Hampshire

Administrative Assistant New England Coach Job Summary New England Coach is seeking a friendly, dependable, and highly organized Administrative Assistant to join our team. This is a varied, hands-on position supporting our tour, charter, and transportation operations while providing outstanding service to our customers. No two days in the travel industry are exactly alike! The ideal candidate enjoys working with people, can manage multiple priorities, pays close attention to details, and is comfortable jumping in to help wherever needed. This position is a great fit for someone who enjoys travel, customer service, organization, and being part of a team that works together to create memorable experiences for our passengers. Responsibilities Answer incoming phone calls and assist customers with questions about tours, reservations, payments, schedules, and general information. Assist customers with making and managing tour reservations. Enter and maintain accurate passenger, reservation, charter, and trip information. Assist with preparing passenger lists, tour documents, itineraries, trip packets, and other materials needed for upcoming tours. Process payments and maintain accurate customer records. Assist with charter inquiries and gather information needed to prepare quotes and reservations. Communicate professionally with customers, drivers, tour directors, attractions, hotels, restaurants, and other travel partners. Assist with mailings, tour flyers, customer correspondence, and other promotional materials. Help maintain calendars, schedules, files, and office records. Proofread documents and verify information for accuracy. Assist management and other staff with special projects and daily operational needs. Help keep the office organized and ensure customers receive friendly, professional service whether they contact us by phone, email, or in person. Be willing to learn different areas of the New England Coach operation and step in where assistance is needed. Qualifications Previous administrative, office, travel, hospitality, or customer service experience is preferred. Excellent customer service and communication skills. Strong organizational skills with the ability to manage multiple tasks and priorities. Comfortable using computers and willing to learn our reservation and transportation software. Strong attention to detail and accuracy. Professional and friendly telephone manner. Ability to work independently while also being a team player. Dependable, punctual, and willing to take initiative. Comfortable working in a fast-paced environment where priorities may change throughout the day. Ability to handle customer and company information professionally and confidentially. An interest in travel and tourism is a plus! Who We're Looking For At New England Coach, our customers trust us with much more than transportation—they trust us with their vacations, special outings, group experiences, and memories. We are looking for an Administrative Assistant who understands the importance of that responsibility. You should enjoy helping people, solving problems, staying organized, and working as part of a team. We value employees who are willing to learn, take initiative, communicate openly, and pitch in when something needs to get done. If you are organized, personable, dependable, and enjoy working with people and travel, we would love to hear from you!

Pay:

$16.00 - $20.00 per hour Expected hours: 25.0 per week

Benefits:

Employee discount Paid time off

Experience:

Computer skills: 1 year (Preferred) Ability to

Commute:

Raymond, NH 03077 (Required)

Work Location:

In person