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Administrative
Receptionist
Elizabeth, NJ
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Classic Coach Repair Inc

Receptionist/Administrative Assistant

Job Description

Receptionist / Administrative Assistant Classic Coach Repair Inc. — Elizabeth, NJ Work location: In person About the Role Classic Coach Repair is an automotive restoration and repair shop specializing in classic, exotic, and luxury vehicles. We are looking for an organized, dependable Receptionist / Administrative Assistant to welcome customers, handle calls and scheduling, and help keep our daily paperwork and billing records accurate and up to date. This is a hands-on support role combining front desk responsibilities with administrative work, basic invoicing, employee timecard reconciliation, and restoration invoice tracking. You should enjoy working with customers, keeping details organized, and following tasks through to completion. Responsibilities Front Desk and Customer Service Greet customers and visitors professionally and direct them to the appropriate team member. Answer and route incoming calls, take accurate messages, and follow up on customer inquiries. Coordinate appointments, vehicle drop-offs, and pickups with the shop team. Communicate scheduling information and updates provided by the team clearly and promptly. Keep the reception area organized and presentable. Administrative Support Maintain accurate customer information, vehicle records, job files, and supporting paperwork. Handle data entry, filing, scanning, email correspondence, and other daily administrative tasks. Keep track of outstanding paperwork and follow up with the appropriate person. Help coordinate information between customers, technicians, and management. Invoicing, Timecards, and Restoration Tracking Assist with preparing and updating customer invoices using approved labor, parts, and other job information. Check invoice details against supporting records and flag missing information or discrepancies for review. Assist with recording customer payments, issuing receipts, and keeping billing records organized. Review and reconcile employee timecards, checking for missing entries, inconsistent hours, and correct job assignments where applicable. Work with employees and management to clarify timecard discrepancies before records are finalized. Maintain restoration billing trackers showing recorded labor and parts, invoices issued, payments received, and items awaiting review or billing. Keep supporting documentation organized so management can review restoration charges and billing progress. Qualifications At least three years of relevant experience in reception, customer service, administrative support, or a similar role. Professional phone manner and clear verbal and written communication. Strong organization, attention to detail, and follow-through. Ability to manage interruptions while keeping appointments, paperwork, and records accurate. Comfort working with numbers, checking entries, and identifying discrepancies. Proficiency with email, Microsoft Word, Excel or similar spreadsheets, and general office software. Ability to handle customer, employee, and business information confidentially. Willingness to learn shop software and automotive terminology. Experience with invoicing, timecards, or administrative work in an automotive, construction, or other service business is a plus. Who Will Do Well Here You are approachable, reliable, and comfortable helping customers while keeping administrative tasks moving. You notice missing details, ask questions when something does not match, and make sure information reaches the right person.
Pay:
$20.00 - $35.00 per hour
Work Location:
In person
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