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Administrative
Receptionist
Galloway Township, NJ
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Find & Apply For Receptionist Jobs in Galloway Township, New Jersey

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My Best Friends Animal Hospital

Veterinary Receptionist

Job Description

Veterinary Receptionist

• 3.5 120 East Jimmie Leeds Road, Galloway, NJ 08205 $16 - $18 an hour - Part-time Apply with Indeed We are a small, privately owned small animal hospital located in Galloway, New Jersey. We pride ourselves in quality patient and client care. A veterinary receptionist is a crucial role in our hospital, responsible for managing the front desk and providing essential administrative support. Here's an overview of the typical responsibilities, skills, and qualifications for a veterinary receptionist:

Responsibilities:
Client Interaction:

Greeting clients, answering phone calls, and scheduling appointments.

Appointment Management:

Coordinating appointments, managing the appointment book, and ensuring efficient patient flow.

Information Gathering:

Collecting and updating client and patient information, including medical history and contact details.

Billing and Payments:

Handling financial transactions, invoicing, and explaining fees to clients.

Record Keeping:

Maintaining accurate records of appointments, transactions, and patient details.

Communication:

Relay messages between clients and veterinary staff, as well as providing general information about clinic services and procedures.

General Administrative Tasks:

Filing, organizing paperwork, managing emails, and performing other administrative duties as needed.

Skills and Qualifications:
Communication Skills:

Strong verbal and written communication skills to interact with clients, colleagues, and veterinarians effectively.

Customer Service:

A friendly and empathetic demeanor to provide excellent customer service to clients and their pets.

Organizational Skills:

Ability to manage appointments, maintain records, and handle multiple tasks simultaneously. Attention to

Detail:

Accuracy is vital in recording information, scheduling appointments, and processing payments.

Computer Proficiency:

Familiarity with computer software for appointment scheduling, record keeping, and billing.

Problem-Solving:

Capability to handle unexpected situations and find solutions to client concerns or scheduling conflicts.

Medical Knowledge:

Basic understanding of veterinary terminology and procedures can be beneficial, though it's not always required.

Composure:

Remaining calm and composed in high-pressure situations or when dealing with upset clients.

Team Player:

Collaboration with veterinary staff, technicians, and other receptionists to ensure smooth clinic operations.

Application Process:
Resume and Cover Letter:

Prepare a resume that highlights your relevant experience, skills, and any customer service experience. Craft a cover letter that demonstrates your enthusiasm for the role and how your skills align with the position's requirements.

Research:

Research the clinic or hospital you're applying to. Familiarize yourself with their services, values, and any specific requirements they might have for their receptionists.

Apply:

Submit your application through the clinic's preferred method, whether it's an online application form, email, or in-person submission.

Interview:

If your application is shortlisted, you might be invited for an interview. Be prepared to discuss your relevant experience, customer service approach, and how you handle challenging situations.

References:

Provide professional references who can vouch for your work ethic, communication skills, and reliability. Remember, while prior experience in a veterinary or medical setting can be advantageous, a strong commitment to customer service and the ability to learn quickly are also highly valued qualities in a veterinary receptionist.

Job Type:
Part-time Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements
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