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Administrative
Receptionist
Wall Township, NJ
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Now viewing: Front Desk Reception at a Holistic Fascia Massage Clinic
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The Fascia Clinic

Front Desk Reception at a Holistic Fascia Massage Clinic

Job Description

The Fascia Clinic is a busy bodywork clinic in Wall Township, NJ. We're looking for a Front Desk Receptionist to be the welcoming presence that guides clients from their first call to their post-session follow-up. This role isn't just about running the front desk. It's about creating a space where people feel safe, seen, and supported the moment they walk through our doors, and helping them take the next step in their care. What You'll Be Doing Greeting clients with warmth, offering comfort, and setting the tone for their visit. Managing schedules, calls, texts, and emails with clarity and care. Making daily follow-up calls and texts to help new inquiries, assessed clients, and past clients get booked. Checking clients out, encouraging rebooking, and sharing packages or add-on therapies that deepen results. Preparing the clinic space, from treatment rooms to reception, so every visit feels calm and intentional. Light support for our online community and social media, like capturing photos and short videos around the clinic. Helping out with classes and events. Following our established systems and SOPs and sharing ideas to improve them. Who You Are Warm and welcoming, with a hospitality mindset that makes people feel taken care of. Someone who loves a good to-do list and gets satisfaction from working through it every day. Great at following instructions and using the systems, scripts, and checklists provided. Adaptable and steady with lots of moving parts and different personalities. Teachable, reliable, and good at following a process all the way through. Comfortable picking up the phone, following up, and helping someone get scheduled. A clear communicator who can guide clients through policies with kindness. Looking for a long-term front desk role and a team to settle into. Details 25-40 hours per week. A mix of morning, evening, and weekend availability, including alternating weekends. If you love making clients feel cared for and keeping a busy front desk running smoothly, we'd love to hear from you. How to apply Apply through Indeed with your résumé and a cover letter. In your letter, please include: Years of in-person customer service experience Experience with phone outreach, sales, or follow-up Experience in office management or managing other people The types of computer systems you are comfortable with (scheduling software like Vagaro is a plus) How many hours per week you are available to work and your weekend availability
Important:
applications without a cover letter will not be considered.
Work location:
in person
Pay:
$18.00 - $22.00 per hour Expected hours: 25.0 - 40.0 per week
Work Location:
In person
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