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Administrative
Receptionist
West Orange, NJ
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Montclair Golf Club

Receptionist

Job Description

Montclair Golf Club is seeking a professional, friendly, and detail-oriented Front Desk Associate to serve as the first point of contact for our members and guests. This position plays a vital role in creating a welcoming and positive experience while supporting the daily operations of the Club. The ideal candidate possesses exceptional customer service skills, strong organizational abilities, and the ability to multitask in a fast-paced hospitality environment. Responsibilities Greet members, guests, and visitors warmly and professionally upon arrival. Answer and direct incoming phone calls in a courteous and efficient manner. Assist members with reservations, event inquiries, dining requests, and general club information. Manage daily reservations and maintain accurate records within the club management system. Handle member requests, concerns, and inquiries promptly while ensuring a high level of service. Coordinate communication between departments to ensure seamless member experiences. Process payments, member charges, and other transactions accurately. Monitor clubhouse activity and assist with guest registration and access as needed. Maintain a clean, organized, and professional front desk area at all times. Support administrative projects, mail distribution, filing, and data entry as assigned. Assist with club events, member communications, and special projects when needed. Uphold club standards, policies, and confidentiality requirements. Must be able to stand for extended periods and occasionally lift or carry up to 25 pounds. Experience & Qualifications Previous customer service, receptionist, hospitality, or front desk experience preferred. Experience in a private club, hotel, restaurant, or hospitality environment is a plus. Strong verbal and written communication skills. Proficiency with Microsoft Office and general computer systems. Experience with reservation or club management software is desirable. Exceptional organizational skills and attention to detail. Ability to multitask and remain composed in a fast-paced, member-focused environment. Professional appearance and demeanor with a commitment to outstanding service. Ability to work independently and as part of a team. Join Montclair Golf Club and become part of a team dedicated to providing exceptional service and memorable experiences for our members and guests.
Pay:
Starting at $19 to $20.00 per hour
Expected Hours:
30-40 per week
Weekends and Holidays Required Job Types:
Full-time, Part-time Benefits:
Food provided Paid sick time Paid training
Work Location:
In person
Job Type:
Part-time Pay:
$19.00 - $21.00 per hour
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Sick Leave
  • Professional Development
  • Dental Insurance
  • Flexible Work Schedules
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