Find & Apply For Receptionist Jobs in Fredonia, New York

Job Summary:

The Physical Therapy Front Office is responsible for providing excellent customer service to patients, managing patient scheduling and billing, and maintaining accurate patient records. The Front Office staff plays a critical role in ensuring the smooth operation of the clinic and the delivery of high-quality patient care.

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner and provide excellent customer service.
• Manage patient scheduling, including new patient intake, appointment scheduling, and rescheduling as needed.
• Verify patient insurance coverage and eligibility and collect co-payments and other fees as required.
• Maintain accurate patient records, including demographic information, medical history, and treatment plans.
• Answer phone calls and respond to patient inquiries promptly and professionally.
• Collaborate with other clinic staff to ensure the smooth operation of the clinic and the delivery of high-quality patient care.

Qualifications:

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to multitask and work effectively in a fast-paced environment.

The Physical Therapy Front Office plays a critical role in ensuring the smooth operation of the clinic and the delivery of high-quality patient care. The Front Office staff must have excellent customer service and communication skills, strong organizational and time management skills, and a commitment to providing excellent patient care.

Pay:

$18.00 - $20.00 per hour Expected hours: 20.0 - 30.0 per week

Benefits:

401(k) matching Flexible schedule Health insurance Paid time off Retirement plan

Work Location:

In person