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Secretary / Front Desk Coordinator Malibu Pet Hotel Do you love animals and enjoy keeping things organized? Join the Malibu Pet Hotel team! Malibu Pet Hotel is looking for a dependable, highly organized, and detail-oriented secretary to help manage our daily operations and provide outstanding service to our customers and their beloved pets. We are looking for someone who understands that caring for animals requires patience, responsibility, attention to detail, and a genuine love for both dogs and cats.

Key Responsibilities Reservations:

Manage pet boarding reservations accurately, organize booking information, and assist customers with scheduling their pets' stays.

Handwritten Records:

Maintain a substantial amount of handwritten paperwork. Excellent, neat, legible handwriting is essential.

Customer Service:

Serve as the face of Malibu Pet Hotel by warmly greeting customers, answering questions, and providing a professional, welcoming experience.

Feeding Instructions:

Carefully record customers' instructions regarding their pets' feeding schedules, food portions, and special dietary needs.

Organization:

Maintain accurate records, organize paperwork, and ensure important information is properly documented and easy to locate.

Mathematical Skills:

Perform basic mathematical calculations accurately, including checking figures and handling other numerical tasks as needed. Attention to

Detail:

Ensure that reservations, customer information, feeding instructions, and other important details are recorded correctly. Qualifications and Requirements Excellent organizational and multitasking skills. Beautiful, neat, and legible handwriting. Strong reservation-making and scheduling abilities. Good mathematical skills and attention to numerical accuracy. Excellent communication and customer service skills. A professional, friendly, patient, and responsible attitude. The ability to handle a significant amount of handwritten paperwork accurately. A genuine love for animals, especially dogs and cats, is essential. The Ideal Candidate We are looking for someone who takes pride in their work, enjoys interacting with people, stays organized in a busy environment, and understands how important every detail is when caring for someone's beloved pet. At Malibu Pet Hotel, our customers trust us with members of their families. We need someone who shares our commitment to making every pet's stay safe, comfortable, and enjoyable.

Pay:

$40,000.00 - $50,000.00 per year

Benefits:

Flexible schedule

Work Location:

In person