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Receptionist
Hamburg, NY
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Village Veterinary Clinic of Hamburg

Veterinary Receptionist

Job Description

If you have a passion for animals and enjoy delivering outstanding customer service, we'd love to hear from you. We are seeking friendly, organized, and reliable Veterinary Receptionists to serve as the welcoming face of our hospital and play an essential role in creating a positive experience for our clients and their pets.
What You'll Do:
As the first point of contact, you'll ensure each pet and pet parent feels valued and supported.
Your daily responsibilities will include:
Greeting clients and their pets with warmth and compassion Managing check-ins, appointment scheduling, and client inquiries Answering phones and responding promptly with professionalism Maintaining accurate patient records using our electronic system Processing payments and assisting with billing questions Ensuring clear communication between clients and the veterinary team Keeping the reception area clean, welcoming, and organized Supporting the team with various administrative tasks
What We're Looking For:
Previous experience in a veterinary or customer service role preferred Excellent communication and people skills Highly organized and detail-oriented Ability to multitask and thrive in a fast-paced environment A passion for animals and a desire to help pet families Basic knowledge of animal care or medical terminology (a plus) Availability to work weekends
What We Offer:
Competitive pay based on experience Ongoing training and professional development opportunities Employee discounts on veterinary services A supportive, team-focused environment A workplace that values balance, compassion, and growth
About Us:
At our hospital, we pride ourselves on being a destination source for veterinary care , powered by our collaborative curiosity and culture . Every team member plays a vital role in upholding our core values: Honesty | Dedication | Progressiveness | Empathy | Curiosity | Inclusivity Ready to Make a Difference? If you're looking for a meaningful career where your love for animals and people shines, we'd love to hear from you. Apply today and help us deliver care that truly matters.
Benefits:
Paid time off Paid sick leave Employee discount Employee pet care allowance Scrub allowance Continuing education allowance Holiday pay Health/vision/dental insurance (and contributions) Paid snow day 401K How to
Apply:
Interested candidates should submit a resume highlighting their relevant experience and why they would be a great fit for our team. Please apply through our indeed ad.
Pay:
$17.50 - $21.00 per hour
Benefits:
401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance Paid parental leave Paid time off Uniform allowance Vision insurance Application Question(s): Have you worked at a veterinary hospital in the past? What is your interest in working at a veterinary hospital? Why are you interested in working as a veterinary receptionist?
Experience:
veterinary receptionist: 1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development
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