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Receptionist
Chagrin Falls, OH
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Now viewing: Spa Front Desk Receptionist Part-Time Evenings
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Reprieve Spa

Spa Front Desk Receptionist Part-Time Evenings

Job Description

Spa Front Desk Receptionist - Part-Time Evenings Chagrin Falls, OH 44023 $19 an hour - Part-time Apply with Indeed Overview As a member of our front desk team, you will be the first and last impression of Reprieve Spa. You will play an essential role in ensuring our guests feel welcomed, cared for, and valued throughout their experience. This is an active, detail-oriented position that requires the ability to multitask, anticipate guest needs, and maintain a calm and professional demeanor in a busy spa environment. Responsibilities Warmly greet and welcome guests, ensuring an exceptional experience from arrival through departure. Answer incoming calls, respond to inquiries, and schedule appointments accurately. Manage guest check-ins, checkouts, payments, and gratuities. Educate guests about spa services, enhancements, products, and gift cards. Assist with appointment rebooking and maintaining efficient provider schedules. Communicate effectively with massage therapists, estheticians, and fellow team members. Maintain a clean, organized, and inviting reception area and guest spaces. Assist with retail purchases, gift card sales, and inventory organization. Perform evening closing procedures and help prepare the spa for the following day. Resolve guest concerns with professionalism, discretion, and genuine care. Requirements We are looking for someone who is: Exceptionally friendly, welcoming, and professional Reliable, punctual, and committed to their scheduled shifts Highly organized with excellent attention to detail Comfortable multitasking in a busy environment Confident communicating in person, over the phone, and through email Proficient with computers and comfortable learning scheduling software A positive, supportive team player who takes initiative Able to work independently and use sound judgment Passionate about hospitality and creating memorable guest experiences Schedule & Availability Tuesday through Friday, 3:00 PM-8:30 PM This is a consistent, 22-hour-per-week position. Applicants must be available to work all four scheduled evening shifts . We are looking to fill this position immediately. Why Join Reprieve Spa? Work in a beautiful, upscale, and welcoming spa environment. Become part of an established, award-winning local business. Enjoy a consistent part-time schedule with no weekend shifts. Work alongside a talented, supportive team committed to exceptional service. Be part of a business that values professionalism, attention to detail, and genuine hospitality.
Pay:
$19.00 per hour Expected hours: 22.0 per week
Work Location:
In person
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