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Administrative
Receptionist
Cleveland, OH
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City of Cleveland

Receptionist Examination

Job Description

RECEPTIONIST
Examination (OPEN)
CS2026-132
Application Open Date:
11/09/2026
Application Close Date:
11/23/2026
SALARY:
$17.06 - $19.61 per hour
APPLICATION INFORMATION
This application is not for an immediate opening, by submitting an application you are applying to take a Civil Service Examination for the opportunity to be placed on an Eligible List for a future opening. To learn more about the Civil Service examinations and Eligible Lists please visit the
Cleveland Civil Service Webpage:
FAQs | City of Cleveland Ohio To determine if you qualify to take the examination you must include/attach any required documents (i.e. Resume, Certifications, Driver's License, etc....) to support you meet the Minimum Qualifications at the time of submitting your application. Please read the Minimum Qualification section carefully, you may attach PDF or
JPEG EXAMINATION INFORMATION WRITTEN EXAMINATION
: The exam may be computerized, or a traditional pencil and paper designed to test the objectives of the duties and minimum qualifications of the classification. Under general direction, assists the public by providing information or redirection either by telephone or in person. Sorts and distributes mail. Assists other staff members in their understanding of and possible resolution of visitors' problems, and other related duties as required. High School Diploma or GED required. Two years' full-time paid experience as a receptionist or in customer service required.
Reminder:
Minimum qualifications must be met as of the last day of the applications accepted. You must upload these documents at the time of submitting your application or email the documents to CS@Clevelandohio.gov and include the Job Title in the email.
RESIDENCY CREDIT
In accordance with the Ordinances of the
City of Cleveland:
A person who has had as his/her primary residence in the City of Cleveland for at least one year at the time of filing a Civil Service application , and desires to take an entry-level Civil Service examination, shall, if a passing grade on the written examination is attained, have ten (10) points added to his/her passing score. (
NOTE:
Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must
UPLOAD LEGIBLE COPIES
of the following: A signed and notarized Residency Affidavit available on the City's website here: https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf
CLEVELAND MUNICIPAL SCHOOL DISTRICT
(CMSD)
PREFERENCE CREDIT
An applicant who is a graduate of the Cleveland Metropolitan School District (CMSD) and is participating in an open competitive entrance-level examination, as determined by the Commission, shall receive an additional five (5) points upon achieving a passing score, as established in the examination announcement. Applicants must provide acceptable proof of graduation from a CMSD school at the time of application to qualify for this credit.
VETERANS' PREFERENCE
Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F and 4.40G. Proof of active service or a DD Form 214, must be presented to the Commission at the time of filing application for the examination in which credit is sought in order to qualify for veterans' credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions that applicant shall receive an additional five (5) points added to their raw score on the examination; or ten (10) points are added to their raw score on the examination if applicant's supporting documentation indicates more than fifteen percent (15%) service-connected disability.
NOTE:
Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.
Reminder:
To determine if you qualify to take the examination you must include/attach any required documents (i.e. Resume, Certifications, Driver's License, etc....) to support you meet the Minimum Qualifications. Please read the Minimum Qualification section carefully, you may attach PDF or JPEG We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion. The City's guiding principles are as follows : Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

Benefits

  • Dental Insurance
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