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Administrative
Receptionist
Wooster, OH

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The Salt Grotto, LLC

SPA Receptionist

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Job Description

Job Overview We are seeking an energetic and friendly Spa Receptionist to be the welcoming face of our luxurious spa. In this vital role, you will serve as the first point of contact for clients, ensuring they receive exceptional customer service from the moment they arrive. Your enthusiasm and organizational skills will help create a relaxing and efficient environment, managing appointments, answering inquiries, and supporting daily operations with professionalism and warmth. This paid position offers an exciting opportunity to be part of a wellness-focused team dedicated to providing outstanding experiences for our guests. Responsibilities Greet clients warmly upon arrival, ensuring a positive first impression and a seamless check-in process Manage appointment scheduling using computer-based booking systems and coordinate with therapists to optimize the daily calendar Answer multi-line phone systems promptly, professionally, and courteously, providing information or directing calls as needed Handle client inquiries via phone, email, or in person with clear communication and excellent phone etiquette Maintain accurate records of appointments, client details, and service notes using office management software Assist with client communication by confirming appointments, providing directions, or answering questions about services offered Assist with gift pricing, organizing and stocking gift shop items Assist customers shopping in gift shop Light laundry duties Maintain salt room cleanliness Requirements Previous experience working at a spa or salon front desk or similiar industry Strong organizational skills with the ability to multitask efficiently in a fast-paced setting Excellent customer support skills with a friendly demeanor and professional phone etiquette Ability to type quickly and accurately while maintaining attention to detail for proofreading and data entry tasks Experience in calendar management and scheduling appointments effectively Demonstrated ability to handle clerical tasks such as filing, documentation, and client communication with discretion This role is ideal for motivated individuals who thrive in dynamic environments, can work independtly and as part of a larger team and enjoy delivering exceptional service. Join us to help create memorable experiences that promote relaxation and well-being! Relax, Refresh, Renew is not just our motto

•its our passion! We are growing and expanding our services and adding more service providers and seek and individual to assist us with this growth to keep our front desk running smoothly!

Pay:

$14.00

•$16.00 per hour Expected hours: 12.0

•20.0 per week

Work Location:

In person