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Administrative
Receptionist
Grants Pass, OR

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Rogue Family Eye Care

Front Desk Staff

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Job Description

Overview We are seeking a dedicated and friendly Front Desk/ Technician to join our team. Applicant must be a self-starter, motivated, personable, and a flexible team player. Also pleasant, professional demeanor and ability to effectively communicate with patients and staff are essential to this position. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing front desk operations efficiently. This role requires strong organizational skills and the ability to handle multiple tasks in a fast-paced environment. If you have experience as a medical receptionist, we encourage you to apply. Responsibilities Greet and welcome guests as they arrive, ensuring a positive first impression. Collaborate with other staff members to ensure smooth operations within the office. Assist in other areas of the office as necessary, such as answering phones, verifying insurance, checking in patients, scanning charts, maintaining a clean office, and checking patients in and out. Cross-train in different departments, and perform other related duties as assigned or requested Maintain confidentiality of patient information in compliance with regulations. Requirements Proven experience in customer service; prior experience as a front desk agent, medical receptionist is preferred. Strong organizational skills with the ability to manage multiple tasks effectively. Proficient in using computer systems for scheduling, filing, and data management. Excellent communication skills, both verbal and written. Ability to work independently as well as part of a team in a busy environment. Familiarity with office management procedures is a plus. A friendly demeanor with a commitment to providing outstanding service to clients. If you are passionate about delivering excellent service and possess the necessary skills, we would love to hear from you!
Job Type:
Full-time Work Location:
In person