Front Desk Receptionist/Customer Service 6139 Simmers Avenue, Klamath Falls, OR 97603 $16
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Full-time Overview:
We are seeking an experienced and skilled Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This is a full-time position with competitive pay.
Responsibilities:
- Opening to Closing 7:30am
- 5: 30pm Monday, Tuesday, Thursday, Friday.
- Opening to Closing 9:30am
- 2:30pm Wednesday.
- Must arrive to all shifts on time and be a reliable member of the team.
- Pay based on experience. Ideal candidate has veterinary reception experience.
- Bring a positive energy to the team and an excitement about the workday
- Greet and welcome visitors in a professional and friendly manner
- Answering phone calls and accurately address client and patient needs, accurately recording phone conversations.
- Conflict management and calmly addressing needs of disgruntled and/or stressed clients.
- Manage incoming and outgoing mail, packages, and deliveries.
- Perform accurate data entry tasks to update and maintain accurate client and patient records
- Schedule appointments and manage calendars for staff members
- Maintain flow of clients and patients
- Ensure accuracy of invoicing and taking payments
- Maintain cleanliness and organization of the front desk area
- Maintining cleanliness of facilityincluding restrooms, laundry, and sanitizing rooms.
- Assisting clients with financing options
- Gentle animal handling including taking and recording patient weight
- Ability to meet physical demands of restraining animals and lifting up to 40lbs
- Ability to meet physical demands of standing and/or sitting for long period
- Interest in future cross-training to veterinary assistant position.
- Other tasks as assigned
Skills:
- Previous experience as a Front Desk Receptionist or similar role is required.
- Strong computer literacy, including proficiency in data entry and calendar management
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a high-paced environment
- Detail-oriented with strong organizational skills
- Professional demeanor with exceptional customer service skills
Note:
Veterinary receptionist or Medical receptionist experience preferred. We offer competitive pay for this full-time position. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we encourage you to apply.
Job Type:
Full-time Pay:
$16.00
00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Experience:
Customer service: 1 year (Required) Ability to
Commute:
Klamath Falls, OR 97603 (Required) Ability to
Relocate:
Klamath Falls, OR 97603: Relocate before starting work (Required)
Work Location:
In person