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Now viewing: Front Desk Coordinator
RH
Robert Half
Front Desk Coordinator
Job Description
We are looking for an experienced Front Desk Coordinator to support daily front office operations for a fully onsite Contract position in Pennsylvania. This role is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication and administrative tasks organized throughout the day. The successful candidate will serve as a central point of contact, manage incoming calls and guest interactions, and provide dependable support to ensure the office runs smoothly over the course of this up-to-12-week assignment.
Responsibilities:
- Welcome visitors, residents, and vendors in a detail-oriented manner and ensure all arrivals are directed appropriately.
- Manage a multi-line phone system, answer incoming calls promptly, and route messages or inquiries to the correct contacts.
- Coordinate front desk activities to maintain an organized, efficient, and service-focused reception area.
- Provide concierge-style assistance by responding to general questions and helping guests navigate onsite services or appointments.
- Perform administrative support tasks such as preparing basic documents, updating logs, and handling routine correspondence using Microsoft Office.
- Use Excel and other office tools to track information accurately and assist with day-to-day reporting or recordkeeping.
- Monitor front office communications and help maintain smooth information flow between visitors, staff, and internal departments.
- Support additional onsite administrative needs as assigned to help maintain consistent office operations during the contract period.
- At least 3 years of experience in a front desk, receptionist, concierge, or similar customer-facing administrative role.
- Proven ability to handle a multi-line phone system and manage a high volume of inbound calls with professionalism.
- Strong interpersonal skills with the ability to create a positive first impression for guests and callers.
- Proficiency with Microsoft Office, including working knowledge of Excel for basic tracking and data entry.
- Excellent verbal and written communication skills along with strong organizational habits.
- Ability to work fully onsite in Coatesville, Pennsylvania, Monday through Friday during standard business hours.
- Strong attention to detail and the ability to manage multiple priorities in a fast-paced front office environment.