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Receptionist
Havertown, PA
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Now viewing: Front Desk Receptionist / Insurance Verification Specialist
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Front Desk Receptionist / Insurance Verification Specialist

Job Description

Front Desk Receptionist /
Insurance Verification Specialist Company:
Advanced Surgical Ambulatory Partners of Havertown Location:
Havertown, PA Job Type:
Full-Time Positions Available:
1
Pay:
Competitive, based on experience
Job Summary:
Advanced Surgical Ambulatory Partners of Havertown is seeking an experienced, dependable, and organized Front Desk Receptionist / Insurance Verification Specialist to join our team. The ideal candidate will have previous medical office or surgical center experience, excellent customer service skills, and a strong understanding of insurance eligibility, benefits verification, and prior authorizations. This position involves daily patient check-in and check-out, front desk operations, and insurance verification. Candidates must be comfortable working independently, multitasking, and communicating with patients, providers, and insurance companies. Job Responsibilities Front Desk Responsibilities Greet patients and complete the check-in and check-out process. Answer incoming phone calls and assist with patient inquiries. Verify and update patient demographics and insurance information. Explain insurance benefits and patient financial responsibilities. Collect copays, deductibles, and outstanding patient balances. Maintain accurate electronic medical records. Scan and upload patient documents into the appropriate system. Communicate with providers and clinical staff regarding patient needs. Maintain patient confidentiality and provide excellent customer service. Insurance Verification & Authorization Verify patient insurance eligibility, coverage, and benefits before scheduled appointments and procedures. Obtain and track prior authorizations for procedures and services. Review referrals and ensure required documentation is received. Communicate with insurance companies regarding benefits, eligibility, authorizations, and coverage requirements. Accurately enter and maintain insurance information in practice management systems. Assist with insurance-related billing questions and follow-up as needed. Maintain familiarity with Medicare, commercial insurance plans, Workers' Compensation, and Motor Vehicle Accident claims. Required Insurance Portal Experience Applicants must have prior experience working with ALL of the following insurance portals: Availity PEAR Cigna NaviNet Jefferson Health Plans Candidates must be able to navigate these portals to verify eligibility, review benefits, check authorization requirements, and obtain insurance information. Qualifications High school diploma or equivalent required. Previous experience in a medical office, outpatient practice, or ambulatory surgery center. Experience with insurance verification and prior authorizations is required. Working knowledge of all five insurance portals listed above. Familiarity with electronic medical record and practice management systems. Knowledge of medical terminology and insurance procedures. Strong computer, communication, and organizational skills. Ability to multitask in a fast-paced environment. Dependable, professional, and detail-oriented. Preferred Qualifications At least 2 years of medical office or surgical center experience. Experience with SIS Charts and Advantx. Knowledge of medical billing, CPT, ICD-10, and HCPCS codes. Experience in pain management, orthopedics, or another specialty medical practice. Benefits Competitive pay based on experience Paid time off Paid holidays Supportive team environment Advanced Surgical Ambulatory Partners of Havertown is an Equal Opportunity Employer.
Pay:
$20.00 - $30.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Experience:
Front Desk & Insurance:
2 years (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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