Find & Apply For Receptionist Jobs in Willow Grove, Pennsylvania

East Wind Animal Hospital is a privately owned, growing, progressive small animal practice dedicated to providing exceptional veterinary care and compassionate service to our clients and their pets. We offer both general practice and urgent care services. As our hospital continues to expand, we are looking to add an additional full time Client Service Representative (CSR) to our team. About the Role Our CSRs are the first point of contact for our clients and play a vital role in ensuring an excellent experience from start to finish. This position is perfect for someone who enjoys working with people and pets, thrives in a fast-paced environment, and values teamwork. Responsibilities Greet clients and patients with professionalism and warmth Answer phones, schedule appointments, manage the urgent care queue, and manage client communications Maintain accurate electronic medical records (EMR) in our fully digital system Process payments and handle client billing questions Support the team with client education and coordination of care Assist in maintaining a clean, organized, and welcoming reception area What We're Looking For Strong communication and customer service skills Comfortable with multi-tasking in a busy environment Proficiency with computers and phone systems Attention to detail and accuracy with records and scheduling Professionalism and reliability, even under pressure A positive, team-oriented attitude with a willingness to learn Compassion, empathy, and patience when working with pets and their families Adaptability in a dynamic, fast-paced hospital environment Problem-solving skills and the ability to stay calm during stressful situations Experience in the animal care, medical or veterinary field would be required — though we are happy to provide additional training for the right candidate Why Join Us? At East Wind Animal Hospital, we value our team members and offer: Competitive pay Health benefits Retirement benefits Paid time off (PTO) and paid holidays Pet care benefits for your own pets - including discounts on food, medications, and services Hospital provided scrubs Flexible but consistent scheduling Opportunities to learn, grow, and advance with our developing hospital Our Interview Process To ensure the best fit, our hiring process includes two interviews : A phone interview An in-person interview where you'll meet the entire team and see our hospital in action If you are friendly, motivated, and passionate about both people and pets, we'd love to meet you! Apply today to join our dedicated and growing veterinary team!

Job Type:

Full-time Base Pay:

$16.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Uniform allowance Vision insurance

Work Location:

In person