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Administrative
Receptionist
Blountville, TN

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Destination Eyecare

Administrative Receptionist

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Job Description

Outgoing, Enthusiastic Concierge Receptionist Needed Destination Eyecare, a boutique optical and high-end optometry clinic, is seeking the right person to represent us as the first point of contact for our patients. We are looking for someone with a dynamic, outgoing personality who genuinely enjoys interacting with people and making them feel welcomed, valued, and well cared for. This is both a patient-facing and administrative position. You must be able to manage several administrative responsibilities consecutively while still maintaining an enthusiastic, upbeat presence on the phone and in person. You should understand and value a high level of customer service, as well as the expectations that come with both luxury retail and a high-end clinical experience. You must be comfortable presenting fees, collecting and requiring payment, and confidently explaining why our services and patient experience are among the very best in the region — all while maintaining a positive attitude and a smile on your face. We are also looking for someone with natural leadership qualities: someone who enjoys being the go-to person others can rely on for answers, assistance, and help in creating a warm, organized, and pleasant environment for both our patients and our team. This role is not simply a receptionist position, a phone clerk position, or a stepping stone to your next job. It is an important position within our practice, and we are looking for someone who wants to learn it, own it, and become exceptionally good at it. Initial compensation will be based on your experience, your interview, and how well you meet the qualifications we are seeking. A self-starter who is willing to study, take ownership of the role, and consistently perform at a high level will have opportunities to increase both compensation and responsibility over time. Hard work, dedication, loyalty, and a genuine desire to see the practice thrive will be recognized and rewarded accordingly. The administrative side of this job requires a steady pace of productive work throughout the entire day. When you are not assisting a patient directly, you will be answering calls and text messages, monitoring and managing task lists created through our staff and communication systems, preparing for upcoming patients, and actively looking for ways to manage the schedule and increase bookings. There is rarely a true "nothing to do" period in this position. The right person will naturally look for the next task rather than waiting to be told what to do. You may also be cross-trained in selected skills within other departments so that you can become an even more valuable and versatile member of our team. If this sounds like the kind of role you would genuinely enjoy — and the kind of responsibility you would like to own — then we would like to hear from you.
Pay:
$16.00 - $22.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
Employee discount Paid time off Vision insurance Application Question(s): Can you reliably work Monday-Friday between 7:45 a.m. and 5:00 p.m.? If selected to continue, will you complete a required 30-minute pre-employment assessment? Does the advertised compensation range meet your expectations? Do you understand that health insurance is not provided for this position? This role requires intensive training and investment in you. It will be a career and an opportunity for professional development. Do you understand this isn't an easy filler position and will require study and long term dedication for success? After reading the description, tell us why you think you are the right person for this position and why we should grant you an interview. How do you feel about high end luxury retail and fee for service health care? What is the quality or experience you have that you think makes you the best candidate for this position? What does exceptional customer service look like to you? Describe an experience where you were truly wowed. Ability to
Commute:
Blountville, TN 37617 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance