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Cashier and Receptionist
Job Description
SUMMARY Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following: Operates telephone system and transfers calls to the appropriate person. Greets customers at the cashier window in a pleasant and professional manner. Computes customer bills. Receives cash, checks and credit card payments from customers; records amount received. Makes change and issues receipts to customers. Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers. Reconciles cash drawer daily. Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price. Answers customer questions about service performed or products purchased, or refers them to someone who can. Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. Reconciles gas purchase statements. Provides clerical and secretarial assistance to departments as needed. Acts as backup to switchboard operator. Maintains a professional appearance. Keeps work area neat and clean. Other duties as assigned.
SKILLS AND QUALIFICATIONS
High school diploma or equivalent. Providing prompt and friendly customer service Able to use and maintain cash drawer Well versed in performing monetary transactions such as giving and receiving change Demonstrated ability to balance all transactions through assigned register High level of accuracy and attention to detail Proficiency in Microsoft Office Suite.
• Pre-employment drug testing and background screen applies.
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Referral program Retirement plan Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Administrative Assistants & Receptionists:
1 year (Preferred) Customer service: 1 year (Preferred)
Work Location:
In person