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Administrative
Receptionist
Hempstead, TX

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HEMPSTEAD POLICE DEPARTMENT

Telecommunications Operator

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Job Description

Job Summary:
We are seeking a skilled Telecommunications Operator to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls, dispatching messages, and providing administrative support.
A HEMPSTEAD POLICE DEPARTMENT PERSONAL HISTORY STATEMENT MUST BE COMPLETED AND SUBMITTED.
(TCOLE
REQUIREMENT
)
FULL-TIME
  • NIGHT
SHIFT ROTATING EVERY OTHER WEEKEND
(F, S, S)
OFF 6P-6A.
Willingness to and /ability to work all shifts including holidays and weekends. This shift is primarily night shift and rotating weekends (8
  • and 12-hour shifts) and holidays.
Responsibilities:
  • Answer and direct incoming calls promptly and professionally
  • Utilize phone systems to handle calls efficiently
  • Perform data entry tasks accurately and in a timely manner
  • Maintain a professional demeanor when communicating with callers
  • Assist with dispatching messages to appropriate personnel
  • Provide administrative support such as filing, copying, and faxing documents
  • Uphold phone etiquette standards at all times
Requirements:
MUST BE 18 YEARS OF AGE OR OLDER MUST BE ABLE TO PASS DRUG, PHYSICAL AND PSYCHOLOGICAL EXAMS MUST PASS CRIMINAL HISTORY BACKGROUND PREFER SPANISH SPEAKER/ CANDIDATE MUST BE ABLE TO MULTITASK PHONES/RADIO AND IN PERSON AT SAME TIME MUST BE PROFICIENT IN TYPING
Graduation from an accredited high school or a G.E.D. equivalency diploma TCOLE Basic Telecommunications Certification preferred or must obtain within one (1) year of hire. Valid Texas Driver's License
  • Proficiency in typing and data entry skills
  • Excellent communication skills to interact effectively with callers
  • Ability to handle multiple phone lines and prioritize calls accordingly
  • Previous experience in front desk or customer service roles is preferred
  • Fluency in multiple languages is advantageous
  • Strong organizational skills to manage call logs and messages efficiently This position offers the opportunity to work in a dynamic environment where your communication and administrative skills will be valued.
If you are a detail-oriented individual with a passion for telecommunications, we encourage you to apply for this role.
Job Type:
Full-time Pay:
$45,760.00
  • $52,460.
00 per year
Benefits:
Dental insurance Family leave Flexible spending account Health insurance Life insurance On-the-job training Paid time off Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance