Find & Apply For Receptionist Jobs in Kanosh, Utah

Clinic Receptionist (RF)

• 3.6 Kanosh, UT 84637 Apply with Indeed Works as a member of the FourPoints Health (FPH) Clinic and is responsible for all phases of receptionist work including scheduling patients, welcoming patients into the FPH Clinic, obtaining and maintaining patient records, collecting fees, help patients with Medicaid application and assisting the Medical, Dental, and Behavioral Health team as needed. Job Functions include, but not limited to the following: Answer telephone calls using the standard FPH greeting. Greet and welcome patients in a friendly and courteous manner according to customer service guidelines. Schedule appointments for Medical, Behavioral Health, and Dental patients using Athena EHR. Contact patients to schedule annual and routine checkups. Review appointment schedules daily and fill available openings. Process PRC authorization requests for eligible members in accordance with FPH policies and procedures. Record, retrieve, distribute, and respond to messages within established timeframes. Collaborate with providers and staff to resolve scheduling and workflow issues. Verify required documentation is complete and current prior to patient check-in. Send pre-visit links and distribute Epion iPads during patient check-in. Review patient registration applications, screen for alternate resources, and refer eligible patients to Member Services Enrollment Coordinators. Educate patients regarding FPH policies, procedures, and the Sliding Fee Discount Program. Assist patients with Sliding Fee Discount enrollment and follow up on missing income verification documentation. Inform patients of available financial treatment plan options. Verify patient insurance eligibility, co-payments, and deductibles at every appointment. Collect and process payments for co-payments, deductibles, sliding fee discounts, and prescription fees using Athena EHR. Establish payment plans and collect outstanding balances. Maintain the security, confidentiality, accuracy, and organization of patient records and information. Complete and maintain patient profiles in Athena EHR. Conduct daily appointment reminder and confirmation calls. Exercise initiative in resolving receptionist and office-related concerns. Perform clerical duties including filing, faxing, photocopying, typing, collating, and data entry. Answer patient questions and refer individuals to appropriate staff for assistance. Assist patients with forms, electronic surveys, and other administrative requirements. Support care teams and clinic operations as needed. Reconcile and maintain accuracy of daily cash transactions. Travel occasionally to fulfill job responsibilities and provide coverage at other locations as needed. Maintain regular attendance and accurately record time worked in the timekeeping system. Maintain a professional reception area and workspace. Clean and sanitize waiting rooms, exam rooms, bathrooms, office spaces, and other clinic areas as needed. Perform other duties as assigned to support efficient clinic and Tribal operations. Required Knowledge, Skills, and Abilities Ability to maintain a high level of confidentiality. Ability to provide exceptional customer service. Ability to communicate effectively with patients, staff, and the public. Strong verbal and written communication skills. Ability to learn assigned tasks and follow established policies and procedures. Ability to work independently and as part of a healthcare team. Strong organizational, problem-solving, and adaptability skills. Ability to manage multiple priorities with a high degree of autonomy. Demonstrated respect for and awareness of Native American customs, traditions, and socioeconomic needs. Experience verifying insurance, co-payments, and deductibles preferred. Tools and Equipment Computer and related software systems. Athena EHR. Telephone system. Copier, fax machine, printer, shredder, and cash register. Standard office equipment. Physical Demands Frequently required to sit, speak, hear, and use a computer. Occasionally required to stand, walk, reach, bend, and use hands to operate office equipment. May occasionally lift and/or move up to 25 pounds. Requires close vision and the ability to adjust focus. Must be able to operate a motor vehicle and travel to alternate work locations when required. May be required to successfully complete a physical examination before or during employment. Work Environment Work is performed primarily in a clinic setting. Regular interaction with patients, staff, and visitors. Noise level is generally mild to moderate. General Requirements Must be insurable through the Tribe's vehicle insurance required. Must pass a criminal and fingerprint background check according to

P.L. 101-630

standards required. Must pass a pre-employment alcohol/drug screening required. Education & Experience High School diploma, equivalent GED or higher required. One (1) year of prior clinical receptionist experience required. License & Certification Must possess, maintain, and provide proof of a valid Driver License required. Must possess/obtain, maintain, and provide proof of a valid First Aid and CPR Certified within the first three (3) months of hire date required.