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Administrative
Receptionist
Lehi, UT

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Utah Surgical Associates

Front Desk Receptionist

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Job Description

Medical Office Receptionist — Full Time We are seeking a friendly, dependable, and organized receptionist to join our busy surgical practice. As the first point of contact for our patients, you will help create a welcoming experience while keeping daily front office operations running smoothly. Our ideal candidate takes initiative, communicates professionally, and provides excellent customer service. We are looking for someone who enjoys working with people, works well with a team, and is interested in a long-term position. Responsibilities Welcome patients and assist with check-in and check-out. Verify and update patient information and insurance details. Schedule appointments and communicate scheduling instructions. Answer incoming calls, take accurate messages, and return calls promptly. Collect patient payments and accurately document transactions. Organize paperwork and maintain accurate patient records. Coordinate communication between patients, providers, and front and back office staff. Provide coverage for other office responsibilities as needed. Maintain patient confidentiality and a professional, welcoming reception area. Qualifications Previous front desk receptionist experience is required; medical office experience is preferred. Demonstrated professionalism and strong customer service skills. A consistent work history demonstrating dependability and commitment. Comfortable using computers and learning new software. Training will be provided on our office systems and procedures. Available to work the full Monday-Friday schedule, 8:30 a.m.-5:00 p.m. Skills and Qualities Friendly, approachable, and patient-focused. Strong verbal and written communication skills in English. Excellent organizational skills and attention to detail. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Resourceful problem-solving skills and the ability to work independently. A positive attitude and willingness to support coworkers. Reliable attendance and punctuality.
Position Details Employment type:
Full time
Schedule:
Monday-Friday, 8:30 a.m.-5:00 p.m.
Pay:
Based on experience Work setting: In person at one medical office location
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance