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Administrative
Receptionist
Kirkland, WA
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Dance Studio Receptionist 13120 NE 70th Place, Kirkland, WA 98033 $18 - $22 an hour - Part-time Apply with Indeed
POSITION OVERVIEW
Our studio receptionist is the welcoming face and heartbeat of Eastside Dance. They create a warm, supportive, and easy experience for families while ensuring the studio runs smoothly day to day. This role blends customer service, administrative support, and light facilities tasks. Ideal candidates are friendly, organized, tech savvy, and comfortable working in a fast-paced, kid centered environment.
KEY RESPONSIBILITIES
Customer Service & Family Support Greet students and families with warmth, professionalism, and enthusiasm Answer questions about classes, schedules, policies, and programs Support families with trials, enrollments, and account updates Respond to emails and phone calls with clarity, kindness, and timely follow through Help nervous or late-arriving dancers feel confident and supported Front Desk Operations Maintain a clean, organized, and welcoming lobby environment Process payments, POS transactions, and merchandise sales Support waitlist, trial, and enrollment workflows when needed Follow all studio policies and ensure consistent communication with families Studio Support & Facilities Keep supplies stocked and organized (lobby, admin spaces, storage closets) Support setup and cleanup for studio events Assist with quarterly deep cleans and organization projects Lite cleaning at the end of each shift Team Collaboration Communicate effectively with the Administrative & Enrollment Manager and teaching staff Attend montly team meetings and trainings Ask questions proactively and escalate concerns when needed Contribute to a positive, inclusive, and supportive team culture
SUCCESS LOOKS LIKE
Families feel welcomed, informed, and cared for The lobby and studio spaces are consistently clean, organized, and safe Emails and calls are handled promptly and professionally Admin tasks are completed accurately and on time The front desk runs smoothly even during busy transitions You embody the Eastside Dance values in every interaction
QUALIFICATIONS 1-3
years of customer service or administrative experience preferred Warm, friendly, and confident communicator Highly organized and detail oriented Tech-savvy and comfortable learning new systems Able to multitask in a fast paced environment Deeply enjoys working with children and families Reliable, punctual, and consistent Able to lift to 20 lbs and support light setup/cleanup tasks Background in dance or performing arts preferred Familiarity with studio management software (e.g. Studio Pro, Mind-body, Jackrabbit, etc.) preferred
Job Type:
Part-time Pay:
$18.00 - $22.00 per hour
Benefits:
Employee discount Application Question(s): Do you have dance or performing arts experience? If so, please share your experience: Why are you interested in this role? What skills will help you excel in this role? If hired, when could you begin work? Are you available for the following shifts? If not, please let us know which shifts you're unavailable for and whether you're available on other days. Monday 4-8pm Tuesday 4-9pm Wednesday 4-8pm Sunday 8-2pm
Experience:
Customer service: 2 years (Preferred) Front desk: 2 years (Preferred) Ability to
Commute:
Kirkland, WA 98033 (Required)
Work Location:
In person
Benefits
Dental Insurance
Discounts/Reimbursements
Review key factors to help you decide if the role fits your goals.