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Administrative
Receptionist
Maple Valley, WA

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Animal Hospital of Maple Valley

Veterinary Receptionist

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Job Description

Job Summary We are seeking a dedicated and personable Veterinary Receptionist to serve as the first point of contact for clients and their pets at our veterinary clinic. The ideal candidate will possess excellent communication skills, a strong understanding of veterinary terminology, and a passion for animal care. In this role, you will manage front desk operations, facilitate client communication, and support the veterinary team with administrative tasks to ensure smooth clinic functioning. Your enthusiasm and professionalism will contribute significantly to providing compassionate pet care and outstanding customer service. Salary - DOE Duties Greet clients warmly and efficiently handle check-in and check-out procedures for appointments and procedures. Manage appointment scheduling using veterinary software, ensuring optimal clinic flow and minimal wait times. Collect payments, process medical billing, and handle insurance claims with accuracy and confidentiality. Maintain accurate medical records, including updating patient histories, vaccination records, and treatment notes in accordance with veterinary terminology. Assist with laboratory documentation, medical collections, and basic record-keeping related to veterinary critical care procedures. Communicate effectively with clients regarding pet care instructions and follow-up appointments. Facilitate communication between clients and veterinary staff regarding surgical procedures, laboratory results, or treatment plans. Maintain cleanliness of the front desk area, organize paperwork, and ensure compliance with aseptic techniques when handling medications or samples. Qualifications & Requirements Prior experience working in a veterinary clinic or animal hospital setting is highly preferred but we are willing to train the right candidate. Applicants must have open availability to open/close and work rotating Saturday's with no restrictions. Hours 6:45am-6:15pm M-F and 8am-2pm Saturday. Demonstrate proficiency in veterinary software systems for scheduling, record-keeping, and billing purposes. Knowledge of veterinary terminology, medical-surgical procedures, and companion animal medicine practices. Experience with animal handling techniques including dog handling, animal restraint, and basic animal husbandry skills. Strong customer service skills with the ability to communicate effectively with pet owners from diverse backgrounds. Ability to multitask, stay organized, and work well within a collaborative team. Join our team to provide exceptional client service while supporting the health and well-being of animals through professional administrative excellence!
Pay:
From $17.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance