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Veterinary Receptionist / CSR - Customer Service Exp Req
Job Description
Nisqually Veterinary Clinic is looking for a part-time receptionist/CSR to be part of our busy front desk team! If you are a compassionate person with a huge heart who loves animals, and enjoy working with amazing, like-minded individuals, we would love to hear from you! NVC is a small locally owned veterinary practice with three veterinarians under our roof. We are looking for someone with previous veterinary experience and knowledge of Avimark. However, we are happy to train the right person! Our hospital culture is committed to open communication, problem solving, and a passion toward serving our entire hospital through kind, considerate care of our patients, clients, and our veterinary team. We are searching for an employee whose character includes self-motivation, passion for helping animals, humor, and a drive to be thorough and efficient. NVC offers a full benefit package for part-time employees including: discounted veterinary services for your personal pets, uniform allowance, matching IRA, sick leave, and a great team to work with! We are looking for someone to work 2 ten-hour shifts between Monday - Friday. A typical shift starts around 7:45am or 8:00am and ends around 6:30pm.
Some Example of Duties Are :
Handle multiple phone lines promptly and professionally Schedule a variety of appointments that require specific parameters for our three veterinarians Accurate and thorough documentation and maintenance of patient charts (electronically) Patient intake and discharge. Including, preparing all necessary paperwork including medical record documentation and vaccine history Invoice preparation and payment processing (cash box, card readers, CareCredit) Provide information about the retail products we sell and assist in finding what the client needs Maintain a clean and orderly work environment. Including dusting, cleaning and organizing reception area (front desk and waiting area) daily. Clean, maintain and stock retail displays daily Provide support and assistance to veterinarians, practice manager, technicians and assistants as needed.
Requirements :
Exceptional customer service and communication skills Excellent organizational skills and accuracy Computer and typing experience Committed to problem solving with team members vs venting
•Veterinary and/or Avimark experience is a huge plus! Thank you, and we look forward to hearing from you! NVC provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. LGBTQ+ friendly workplace
Pay:
$17.25 - $19.50 per hour
Benefits:
401(k) matching Employee discount Paid time off Uniform allowance Application Question(s): Why do you feel you would be a good fit for this position?
Experience:
veterinary: 1 year (Preferred)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Dental Insurance