Find & Apply For Receptionist Jobs in Middleton, Wisconsin

Benefits:

License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

I opened my agency in 2006 and currently lead a team of six. As a third-generation State Farm agent, insurance has always been part of my family's story. I'm a proud University of Wisconsin - Madison graduate, have spent years coaching my kids in youth sports, and have had a lifelong love of horses. Supporting our community is important to us. We're actively involved in the Good Neighbor Festival and proudly support local youth and high school sports through sponsorships and advertising. Our agency offers health benefits, a 401(k), paid time off, paid holidays, licensing reimbursement, some tuition reimbursement, and a strong commitment to work-life balance. Our office is built around teamwork, communication, and taking exceptional care of our customers. We work together to make sure nothing falls through the cracks while giving team members the independence to manage their responsibilities. We also believe in having fun along the way! I'm looking for someone who is genuine, kind, motivated to succeed, and open to coaching and constructive feedback. We view this as an opportunity to learn, develop new skills, and grow professionally. If you're eager to improve and want to be part of a supportive team that genuinely cares about its customers, we'd love to meet you.

ROLE DESCRIPTION

Aaron Achenbach - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.