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Dental Front Desk & Scheduling Coordinator Spring Valley Dentistry | Spring Valley, Wisconsin

DENTAL EXPERIENCE REQUIRED

Full-Time | Four Days Per Week Are you an experienced dental professional who enjoys connecting with patients, keeping an office running smoothly, and providing exceptional customer service? Spring Valley Dentistry is looking for a friendly, organized, and detail-oriented Dental Front Desk & Scheduling Coordinator to join our team! At Spring Valley Dentistry, we believe exceptional dentistry begins with exceptional patient care. Our front desk is the heart of our practice and often the first point of contact for our patients. We are looking for someone who understands the importance of making every patient feel welcomed, valued, and cared for from the moment they call or walk through our doors. We are seeking an experienced dental office professional who can confidently manage scheduling, coordinate treatment, assist patients with financial arrangements, and help ensure a smooth, positive experience for both patients and team members.

Key Responsibilities:

Welcome patients and create a warm, professional first impression. Manage appointment scheduling, confirmations, changes, and daily patient flow. Answer incoming phone calls and communicate clearly and compassionately with patients. Coordinate treatment plans and help patients understand their recommended care. Present treatment fees and discuss available payment options with patients. Assist with dental insurance processing, billing, and related administrative responsibilities. Check patients in and out while ensuring an efficient, welcoming experience. Manage recall systems and follow up with overdue patients to help them stay on track with their dental care. Multitask effectively while balancing phone calls, scheduling needs, patient questions, and daily office responsibilities. Collaborate with doctors, hygienists, dental assistants, and other team members to maintain an organized and patient-centered practice.

Qualifications:

Previous dental office experience is required. Experience with dental scheduling, insurance, billing, and treatment coordination. Excellent communication, organizational, and problem-solving skills. A warm, professional, and compassionate approach to patient interactions.

Strong attention to detail and the ability to prioritize multiple responsibilities in a busy environment. Dependability, initiative, and a commitment to teamwork and outstanding customer service. Experience with Eaglesoft is preferred. Willingness to learn new technology and adapt to our transition to Oryx dental practice management software. Why Join Spring Valley Dentistry? We are proud to serve our hometown community and believe that the relationships we build with our patients and one another are an important part of what makes our practice special. Many members of our team have worked together for decades, creating a strong foundation of trust, collaboration, and shared experience. We value teamwork, compassion, professionalism, and a commitment to providing an excellent patient experience. Dr. Skow, the owner, was born and raised in Spring Valley. When you join Spring Valley Dentistry, you become part of an established team that values lasting relationships, supports one another, and takes pride in providing exceptional care to our patients. Join Our Team! If you have dental office experience, enjoy working with people, and are ready to bring your skills to a team that values what you do, we would love to hear from you!

Pay:

$23.00 - $32.00 per hour Expected hours: No less than 32.0 per week

Benefits:

401(k) Dental insurance

Work Location:

In person