Find & Apply For Receptionist Jobs in West Allis, Wisconsin

Resolve West Allis is seeking a dependable, organized, and professional Medical Records Assistant / Receptionist to support daily administrative and front-office operations. This position plays an important role in creating a welcoming environment for patients and visitors while helping maintain accurate, organized, and confidential medical records. The ideal candidate will have excellent communication and organizational skills, strong attention to detail, and a commitment to providing professional and courteous service. Candidates with previous experience in reception, medical records, healthcare administration, or a similar administrative role are encouraged to apply. Essential Duties and Responsibilities Greet and assist patients, visitors, and staff in a friendly and professional manner. Answer incoming phone calls, direct calls to the appropriate individuals, and relay messages as needed. Schedule appointments and assist with general administrative and clerical duties. Maintain, organize, and update medical records and patient documentation. Perform data entry, filing, scanning, copying, and document management. Verify and update patient information to support accurate recordkeeping. Handle sensitive and confidential information in accordance with applicable privacy requirements and organizational policies. Assist with day-to-day reception and front-office operations. Communicate effectively with team members to support efficient office workflow. Maintain an organized, professional, and welcoming reception area. Perform other related administrative duties as assigned. Qualifications and Requirements Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Basic computer proficiency and familiarity with standard office equipment. Ability to maintain confidentiality when handling sensitive information. Strong customer service skills and a professional demeanor. Ability to prioritize tasks, manage multiple responsibilities, and work efficiently in a busy environment. Ability to work independently and collaboratively as part of a team. Dependability and availability to work the required weekday and weekend schedule. Previous experience in medical records, reception, healthcare administration, or a similar role is preferred.

Work Schedule Weekday shifts:

7:00 AM-4:00 PM Weekend shifts: 8:00 AM-4:00 PM Weekend coverage is required either every weekend or every other weekend, depending on the agreed schedule. Flexibility in hours is available. Full Time or Part Time availability Candidates should be comfortable discussing their availability during the interview process.

Compensation Hourly rate:

$21.00-$25.00, based on relevant experience and qualifications. Ideal Candidate The ideal candidate is reliable, detail-oriented, professional, and comfortable interacting with patients and visitors. They understand the importance of accurate documentation, confidentiality, effective communication, and dependable administrative support in a healthcare environment.