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Administrative
Receptionist
Charleston, WV
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Mountain State Medical Associates

Reception Specialist

Job Description

We are seeking a professional, welcoming, and highly organized Reception Specialist to join our team. As the first point of contact for our company, you will play a critical role in shaping our public image and ensuring smooth daily operations. The ideal candidate possesses excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Key Responsibilities First Impressions:
Greet clients, visitors, and vendors with a warm, professional demeanor and direct them to the appropriate person or room.
Communication Management:
Answer, screen, and route incoming phone calls while taking accurate messages.
Inquiry Handling:
Respond to general email inquiries and provide basic information about company services.
Mail & Logistics:
Receive, sort, and distribute daily mail, deliveries, and couriers; prepare outgoing mail and packages.
Administrative Support:
Assist various departments with clerical tasks, including data entry, scanning, filing, and scheduling appointments.
Office Maintenance:
Maintain a clean, organized, and welcoming reception area and conference rooms; monitor and restock office supplies
Experience:
1-3 years of experience in a receptionist, front desk, or administrative customer service role.
Education:
High school diploma or equivalent required; Associate's degree is a plus.
Tech Savvy:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with multi-line phone systems. Experience with Epic EHR.
Communication:
Exceptional verbal and written communication skills with a strong customer-service mindset.
Organization:
Strong multi-tasking and time-management skills, with the ability to prioritize tasks effectively.
Reliability:
Punctual, dependable, and able to maintain a high level of confidentiality.
Job Type:
Full-time Pay:
$15.00 - $18.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have Experience with
Epic EMR Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred)
Computer Skills:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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Total Score
35
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