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Administrative
Title Examiner / Clerk
Columbiana, OH

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Prestige Ford Ohio

Title Clerk/Receptionist

Job Description

Job Summary We are seeking a dynamic and organized Automotive Title Clerk and Receptionist to join our vibrant automotive team. This role combines essential administrative responsibilities with customer-facing duties, ensuring smooth operations within the dealership. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to manage title processing, handle customer inquiries, and support sales activities. Your enthusiasm will help create a welcoming environment for clients while efficiently managing title documentation and dealership administrative tasks. Duties Process vehicle titles, registrations, and related paperwork accurately in compliance with state transportation regulations and dealership policies Greet visitors and clients warmly at the reception area, providing exceptional customer service and directing inquiries appropriately Manage incoming phone calls with professional phone etiquette, scheduling appointments, and providing information about services and sales Assist with retail sales paperwork processing, including contracts, invoices, and payment transactions using dealership management software such as DealerTrack or similar platforms Support sales team by maintaining the sales pipeline, tracking client interactions, and following up on leads for outbound sales opportunities Conduct data entry of customer information, inventory details, and sales records into dealership databases ensuring accuracy and confidentiality Coordinate inventory management tasks including inventory control, order processing, and record keeping to support dealership operations Handle cashiering duties when necessary, processing payments securely while maintaining organizational standards for cash handling Maintain organized records of title transfers, client communication logs, and administrative documentation for audit readiness Skills Proven experience in dealership operations or automotive sales paperwork processing with familiarity in title processing procedures Strong organizational skills with attention to detail in data entry and record keeping Excellent communication skills—bilingual abilities are a plus—enabling effective client interaction and team collaboration Proficiency in Microsoft Office Suite (Word, Excel) for administrative tasks and reporting purposes Knowledge of DealerTrack or similar dealership management software is highly desirable Experience in retail or automotive repair environments is advantageous for understanding service workflows Ability to handle outbound sales efforts confidently while managing a robust sales pipeline Demonstrated customer service excellence coupled with professional phone etiquette and public speaking skills Familiarity with inventory management systems and inventory control practices within a retail or dealership setting Basic accounting skills to process automotive sales paperwork accurately and efficiently Strong organizational skills to manage multiple priorities seamlessly in a fast-paced environment Knowledge of state transportation regulations relevant to vehicle titles and registrations Join our team to be part of a lively environment where your organizational talents and customer service skills drive success! We value energetic professionals who are eager to grow their careers while delivering outstanding service to our clients.
Pay:
$16.50 - $18.50 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance
Experience:
Title clerk: 1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance