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Key Responsibilities Guest Experience:

Deliver exceptional customer service, educate guests on our wine portfolio and club memberships, and build long-term brand loyalty.

Daily Operations:

Oversee opening/closing procedures, maintain floor flow, and handle POS system transactions efficiently.

Staff Support & Supervision:

Work closely with team members to support front-of-house staff and ensure high standards of service.

Inventory & Events:

Assist with inventory tracking, restocking, wine shipment handling, and event execution.

Maintain Standards:

Ensure high standards of cleanliness, presentation, and compliance with all beverage service laws.

Qualifications & Requirements Schedule & Mobility:

Must be available for a minimum of 25 hours (up to 35 hours available). Weekend, evening, and holiday availability is mandatory. Must be able to work at both our Deadwood and Sturgis locations.

Team-First Mindset:

Strong work ethic, highly proactive, adaptable, and dedicated to supporting teammates in high-volume settings.

Customer & Tech Skills:

Proven background in customer service with proficiency in POS systems and strong verbal communication skills.

Physical & Environmental Ability:

Comfortable working on your feet in a fast-paced, interactive tasting room environment.

What We Offer Competitive Compensation:

Hourly wage plus tips and bonus opportunities (details discussed during the interview).

Perks & Discounts:

Generous employee discount on winery products.

Career Growth:

Hands-on management training and clear opportunities for long-term professional advancement.

Work Culture:

A vibrant, supportive, and team-driven environment. How to Apply Please submit your resume along with a brief note outlining your relevant customer service experience and weekly availability.

Pay:

$18.00 - $35.00 per hour Expected hours: 25.0 - 30.0 per week

Benefits:

Employee discount Flexible schedule Opportunities for advancement

Education:

High school or equivalent (Required)

Experience:

Customer service: 2 years (Required)

Location:

Sturgis, SD 57785 (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Sturgis, SD 57785 (Required)

Work Location:

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Find & Apply For Fishers / Fishing Workers Jobs in Sturgis, South Dakota

Wine Tasting Room Associate