Wine Tasting Room Associate Part-Time (25 hours minimum) High-volume hospitality role — Weekends, Evenings & Holidays Required (This is not a Monday to Friday office job) We are seeking a motivated, energetic Wine Tasting Room Associate to join our team across our Deadwood and Sturgis locations. This is an active, hands-on hospitality role for an individual looking to build a long-term career in wine and customer experience. If you thrive in a fast-paced environment, excel in a collaborative team setting, and are eager to develop management capabilities while delivering great guest experiences, we want to hear from you!
Key Responsibilities Guest Experience:
Deliver exceptional customer service, educate guests on our wine portfolio and club memberships, and build long-term brand loyalty.
Daily Operations:
Oversee opening/closing procedures, maintain floor flow, and handle POS system transactions efficiently.
Staff Support & Supervision:
Work closely with team members to support front-of-house staff and ensure high standards of service.
Inventory & Events:
Assist with inventory tracking, restocking, wine shipment handling, and event execution.
Maintain Standards:
Ensure high standards of cleanliness, presentation, and compliance with all beverage service laws.
Must be available for a minimum of 25 hours (up to 35 hours available). Weekend, evening, and holiday availability is mandatory. Must be able to work at both our Deadwood and Sturgis locations.
Team-First Mindset:
Strong work ethic, highly proactive, adaptable, and dedicated to supporting teammates in high-volume settings.
Customer & Tech Skills:
Proven background in customer service with proficiency in POS systems and strong verbal communication skills.
Physical & Environmental Ability:
Comfortable working on your feet in a fast-paced, interactive tasting room environment.
What We Offer Competitive Compensation:
Hourly wage plus tips and bonus opportunities (details discussed during the interview).
Perks & Discounts:
Generous employee discount on winery products.
Career Growth:
Hands-on management training and clear opportunities for long-term professional advancement.
Work Culture:
A vibrant, supportive, and team-driven environment. How to Apply Please submit your resume along with a brief note outlining your relevant customer service experience and weekly availability.
Pay:
$18.00 - $35.00 per hour Expected hours: 25.0 - 30.0 per week
Benefits:
Employee discount Flexible schedule Opportunities for advancement
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Required)
Location:
Sturgis, SD 57785 (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to