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The Director of Young Adult Services provides integrated clinical, behavioral, administrative, and operational leadership for therapeutic group homes serving young adults with Autism Spectrum Disorder and/or Intellectual and Developmental Disabilities as well as ensuring their Day Program needs are met. The Director ensures safe, high-quality, trauma-informed, and person-centered services across adult residential community living and day support. This role leads program operations, clinical/behavioral service delivery, admissions and transitions, workforce development or readiness skills, regulatory compliance, resource management, and continuous quality improvement within a 24/7 direct care programming. We are a nonprofit direct care agency supporting children, adolescents, and young adults with Autism Spectrum Disorder (ASD) and/or Intellectual and Developmental Disabilities (IDD). This position plays a critical role in advancing workforce sustainability, employee engagement, professional development, and mission-aligned organizational growth.

WORK SCHEDULE

Ädelbrook is a 24/7 operating agency. Schedules may include early mornings, evenings, overnights, weekdays, weekends, holidays, and on-call responsibilities, if applicable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core responsibilities may vary in emphasis over time, reflecting organizational needs. The Director provides leadership and oversight in the following areas:

• Provide integrated leadership and oversight for intensive therapeutic group homes and adult residential community living, and day support.
• Ensure services consistently reflect trauma-informed, person-centered, and evidence-based practices aligned with agency mission, program models, and individualized goals.
• Oversee clinical/behavioral treatment services for intensive therapeutic group homes, including but not limited to: program outcomes, Individualized Plans, behavior support plans, safety protocols, and interdisciplinary coordination.
• Coordinate admissions, transitions, and discharges with individuals served, families and guardians, funding sources, community partners, and internal teams.
• Supervise and support program leaders and supervisory staff through coaching, performance management, professional development, and clear accountability for service quality.
• Direct workforce planning, scheduling, staffing coverage, training, and deployment of resources to maintain required staffing levels and safe program operations.
• Ensure compliance with agency policies, state and federal regulations, licensing, accreditation, contractual requirements, funding standards, and documentation expectations.
• Oversee program budgets and resource allocations, monitor operational performance, and address variances in partnership with agency leadership.
• Review program data, documentation, incidents, and outcomes to guide decision-making, risk management, quality assurance, and performance improvement.
• Lead responses to critical incidents, crises, staffing challenges, and programmatic concerns; ensure timely documentation, notification, follow-up, and corrective action.
• Promote collaboration among clinical, behavioral, day programming, nursing, and administrative teams to support continuity and quality of care.
• Serve as a liaison with individuals served, families, guardians, service providers, funding agencies, regulators, and community partners.
• Support implementation and effective use of electronic records, documentation systems, and service delivery tools.
• Participate in agency leadership meetings, strategic planning, program development, audits, inspections, and accreditation readiness activities.
• Maintain active certification in agency-approved Physical and Psychological Management Training (PMT). Apply de-escalation and safe physical intervention techniques in accordance with agency protocols.
• Provide on-call support and leadership presence during emergencies, crises, or significant staffing needs.
• Perform other related duties as assigned to support agency operations.
• Provide oversight of data collection, analysis, and reporting to ensure accuracy, timeliness, and alignment with organizational goals, CLA Licensing and QRS Standards
• Oversee the development and delivery of training, ensuring clear roles and responsibilities and alignment with staff needs and organizational goals, IP/BSP, CLA licensing, and QSR Standards

SKILLS, KNOWLEDGE AND ABILITIES SKILLS

• Leadership and interpersonal communication
• Conflict resolution and crisis management
• Organizational planning and time management
• Critical thinking, decision-making, and documentation
• Data review, incident tracking, and program evaluation

KNOWLEDGE

• Principles of trauma-informed care and person-centered planning
• Developmental and behavioral health needs of individuals with ASD and IDD
• State residential licensing standards and safety regulations
• Behavior intervention strategies and positive behavior supports
• Team supervision, coaching, and staff development best practices

ABILITIES

• Build positive relationships with individuals, families, and staff
• Model professionalism, empathy, and cultural competence
• Adapt to shifting priorities in a dynamic environment
• Maintain confidentiality and ethical standards
• Support a 24/7 care setting, including emergency response and on-call rotation

EDUCATION, EXPERIENCE, AND OTHER QUALIFICATIONS

• Masters of Science in Applied Behavior Analysis preferred. Masters in Social Work, Marriage and Family Therapy, or a related human services field from an accredited institution accepted.
• Minimum of eight years of experience in behavioral health, developmental disability, or human services, including at least five years of supervisory or management experience.
• Demonstrated success implementing clinical/behavioral programming and leading residential or community-based services; experience with DDS-funded adult services preferred.
• Valid driver's license with an acceptable driving record and ability to transport individuals safely.
• Current CPR, First Aid, and PMT or equivalent certifications, or ability to obtain and maintain required certifications.
• Strong proficiency with Microsoft Office, electronic record systems, and documentation tools.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Work is performed in office and community-based settings, with regular travel between locations. Must have valid driver's license and proof of insurance.
• Ability to meet a flexible schedule, including on-call coverage.
• The role may involve crisis response and physical intervention in accordance with training and agency protocols.
• Must be able to perform all required Physical and Psychological Management Training techniques.
• Regular standing, walking, active engagement, and lifting up to 50 pounds may be required, including assistance with daily living and community activities.
• The position may involve exposure to behavioral challenges and crisis situations requiring de-escalation or intervention.

A job description is not meant to be all inclusive of every task and/or responsibility Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.