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Now viewing: Supportive Living Trainer
MB
MCK Behavior Services LLC
Supportive Living Trainer
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Job Description
Key Responsibilities Train MCK staff on Individual Support Plans (ISPs), Behavior Support Plans (BSPs), company policies, and procedures. Provide training and ongoing support to staff on the Therap software system, including accurate documentation and service notes. Monitor service delivery to ensure services are being provided in accordance with each person's ISP, BSP, and MCK standards. Develop and implement systems to improve the overall quality, consistency, and effectiveness of supports provided to individuals served. Review, track, and trend billing documentation to ensure accuracy, completeness, and compliance. Conduct safety reviews and monitor recipient records to identify concerns, trends, and areas requiring corrective action. Provide ongoing monitoring, coaching, and training to staff to promote quality service delivery and compliance. Collaborate with Home Managers and leadership to address staffing, documentation, training, and service-delivery needs. Provide after-hours on-call support and respond appropriately to urgent staffing, service, or operational concerns. Maintain clear communication and follow the appropriate chain of command when addressing staff or service-related concerns. Visit homes and community settings as needed to observe service delivery, provide hands-on training, and ensure staff are implementing required supports appropriately.