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Fairbank Special Services Sales and Operations Manager Bainbridge Island, WA 98110 $125,000 - $150,000 a year - Full-time Apply with Indeed

FSS SALES AND OPERATIONS MANAGER

For almost 50 years, Fairbank Construction has earned the ranking as one of Puget Sound's premier construction companies. We have grown a group of highly skilled professionals embodying integrity, excellence, and passion for building exceptional structures that exceed the expectations of our valued clients. Our team works together towards a common goal; we are committed to our work, our clients, and to each other. Job Description Fairbank Special Services (FSS) is the small project division for Fairbank Construction. FSS is seeking a motivated and results-driven Sales and Operations Manager to drive revenue growth. The Sales and Ops Manager at Fairbank Special Services is the driving force for sales, estimating and leading the FSS team to ensure an exceptional client experience from the beginning through the end of the project. They must share a commitment and desire to uphold Fairbank's reputation for quality and service, treating FSS as if they are the President of their own company, giving it their all to ensure success. Reports to President Minimum Qualifications 10-years' experience in a leadership role in residential home repair and remodel, maintenance and installation. Proven sales and estimating experience in construction. Construction management degree or similar educational experience in the field. Full proficiency in reading and interpreting architectural drawings and specifications. Excellent verbal and oral communication.

Customer Service Skills:

Communication:

Clear and effective communication with clients to understand their needs, explain solutions, and provide updates.

Relationship Building:

Building trust with clients, encouraging repeat business and referrals.

Conflict Resolution:

Addressing complaints or issues diplomatically, maintaining professionalism. Must be fully proficient in Microsoft Word and Excel. Willingness to obtain Procore proficiency to company's minimum standard. Personal Attributes A desire and proven ability to provide outstanding client service. Superior sales and people skills, at ease with talking to people in their homes. A solutions-oriented mindset, with an ability to move project teams forward. Humble (great team players lack excessive ego or concerns about status). Hungry (aggressively pursues collective goals). Smart (emotionally smart in verbal communication and interactions with others). Required Skills and Responsibilities Strong communication and collaboration skills (verbal and written), for enabling effective and appropriate information exchange among architects, designers, clients, subcontractors, field, admin and management teams. Self-directed know-how in project estimating, including quantity take-offs and materials pricing. Ingenuity, problem-solving, and project leadership in technical and construction processes. Leadership in developing budgets and schedules along with consultation with FSS Construction Managers. Insight for producing RFPs, obtaining bids from subcontractors, evaluating, and leveling bid proposals in finalizing subcontractor selections. Negotiating, writing, and reviewing all subcontracts and purchase orders. Preparing, reviewing, and organizing submittals and shop drawings. Conducting a post-construction review with team members, client satisfaction, and maintaining ongoing professional relationships with clients and architects. Compensation and Benefits This is a full-time, exempt position, Monday-Friday. Fairbank Construction is an Equal Opportunity Employer. The salary range for this position is $125,000-150,000 per year 7 Paid Holidays per Year (plus Veteran's Day if you are a military veteran) PTO 3 weeks of paid time off per year for sick, vacation and personal time, up to 4 weeks with years of service Paid Bereavement Leave 401(k) Plan with employer match Annual Incentives based on company performance Health, dental, vision, accident, and life insurance after 60 days for an employee working at least 20 hours per week Cell phone stipend

Health Savings Account Job Type:

Full-time Pay:

$125,000.00 - $150,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person