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Architecture & Construction
Glazier / Window Installer
Murrieta, CA
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Find & Apply For Glazier / Window Installer Jobs in Murrieta, California
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Most of our customers install our windproof shades themselves. When something doesn't work right, such as a screen that binds, a motor that won't pair, a crooked bottom bar or a limit that won't hold, you find out why and fix it. You don't install jobs. You support the people who did, and you service the product we build.
Pay range:
$26 to $35 per hour, 1099, moving up by stage. At 40 hours a week that is about $54,100 to $72,800 a year. What you will do Troubleshoot by video call first, walking the customer through the fix when no truck is needed Go on site when it takes a visit, across Southern California and occasionally out of state, and fix it on the day from the parts on the truck where you can Diagnose screens, tracks, tension, bottom bars, motor pairing, remotes and limit settings Handle warranty and repair work on past customers' systems, with the photos and notes the Installation Manager needs to decide repair, replace or claim File a same-day visit report: what failed, the root cause, and what would have prevented it (the kit, the instructions or the build) Show the customer how to run and care for the system before you leave Keep the parts stock and job photos straight; in slow weeks, help in the shop with assembly and pre-ship testing Visits are scheduled by the Installation Manager. Qualifications Hands-on troubleshooting of motorized, mechanical or low-voltage systems: shades, awnings, garage doors, gates, HVAC, solar or similar Exterior work on real buildings, where nothing is ever square Comfortable on ladders, and able to handle materials up to about 50 lb with a second person Calm with a frustrated customer. Most visits start with someone who is unhappy and should end with someone who isn't Clear notes and photos Valid driver's licence Preferred qualifications: tubular motor programming (Somfy, AOK, Dooya or similar), zip-track, awning or screen experience, walking a customer through a repair over video, Spanish. Pay, by stage, not by time served
Technician:
$26/hr. Starting point.
Senior technician:
$30/hr. After 40 visits at standard, with no repeat visits in your last 10.
Lead field technician:
$35/hr. When you train the next technician and hold a 95% first-visit fix rate. The engagement 1099 independent contractor engagement, not employment: no tax withholding, health insurance, PTO or retirement plan No daily hour cap. Invoice weekly, paid bi-weekly Travel and job expenses covered at cost against receipts What you are measured on Problems fixed on the first visit or call: 95% Repeat visits for the same problem: zero over your last 10 visits Visit reports with photos and root cause, filed the same day: 100% What we will not ask you to do Call a problem fixed when it isn't Blame the customer for a fault in our product or our instructions Promise a warranty decision on the spot. You document; the Installation Manager decides Your first 90 days, and the next five years Days 1 to 30: learn the product in the shop and on visits with the Installation Manager, including every way it fails. Days 31 to 60: run your own visits and video calls, with every report reviewed. Days 61 to 90: keep the running list of what fails and why, and bring the top three causes, each with a fix, to the 90-day review. In your first weeks you write a 60-month plan covering personal, professional and financial goals, reviewed in standing meetings. This role grows into lead technician, then field service as a function: the people, the parts stock and the playbook. How we work Our mission is to build shade that holds, and to be a blessing to every customer, dealer and teammate.
We hire on six values:
Excellence, Ownership, Education, Initiative, Generosity and Resilience. Customized pre-screening questions You'll answer these when you apply: How many years have you troubleshot motorized, mechanical or low-voltage systems? (Number, required) Do you have a valid driver's licence? (Yes/No, required) Can you work from a ladder and lift up to 50 lb with a second person? (Yes/No, required) What is the hardest thing you have diagnosed and fixed, and how did you find the cause? (Free text, optional) How hiring works Apply here on Indeed. A photo of something you fixed beats a résumé. A 20-minute phone screen. A 10 to 15 minute live, unpaid troubleshooting exercise on a real fault. A 5-minute values conversation. Five minutes on how you live our six values, with real examples. References, then written terms with your 90-day plan. About 7 to 10 days end to end. We reply to every applicant, and if we say no, we tell you at which step.
Pay:
$24.82 - $36.59 per hour Expected hours: 20.0 - 40.0 per week
Benefits:
Tools provided Application Question(s): How many years have you troubleshot motorized, mechanical or low-voltage systems? What is the hardest thing you have diagnosed and fixed, and how did you find the cause? Can you work from a ladder and lift up to 50 lb with a second person?
Work Location:
Hybrid remote in Murrieta, CA 92562
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Other Retirement and Savings
Review key factors to help you decide if the role fits your goals.