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Window Service Technician Window World of Detroit | Metro Detroit, MI Full-Time | Company Vehicle Provided | Benefits | 401(k) Match Join a nationally recognized company with the culture and personal atmosphere of a locally owned family business. Window World of Detroit is seeking an experienced Window Service Technician to join our growing team. Window World is one of the largest exterior remodeling companies in the country, with a nationally recognized brand and a strong reputation in the replacement window and home improvement industry. Window World of Detroit is proudly locally owned and family-operated, allowing us to combine the resources and support of a major national organization with the close-knit environment of a local company. This is a full-time field position for an experienced technician who is comfortable diagnosing and repairing replacement windows and related components. You will travel to scheduled customer appointments each day to perform warranty service, repairs, adjustments, and part replacements while providing professional and courteous service to our customers. What You'll Do As a Window Service Technician, your primary responsibility will be completing scheduled warranty and service appointments at customers' homes throughout Metro Detroit.

Your responsibilities will include:

Traveling to daily scheduled residential service appointments. Diagnosing window operation and performance issues. Repairing and replacing warranty components and hardware. Replacing items such as balances, locks, keepers, tilt latches, weatherstripping, screens, sash components, and other window parts. Adjusting windows and doors for proper operation, alignment, and performance. Replacing insulated glass units or sashes when required. Identifying whether an issue is related to the product, installation, adjustment, or another condition. Completing repairs efficiently and professionally while protecting the customer's home. Clearly explaining completed service work to homeowners. Documenting completed appointments, parts used, and any additional service needs. Communicating with the office and service department regarding follow-up work or additional parts needed. Maintaining an organized company vehicle, tools, and service inventory. Representing Window World professionally in customers' homes and throughout the community. Prior Experience Required This is not an entry-level position. Applicants must have previous hands-on experience servicing, repairing, or installing residential windows.

Ideal experience includes:

Replacement window service and repair. Window installation. Residential carpentry or remodeling. Vinyl window components and operating hardware. Double-hung, sliding, casement, picture, and specialty window systems. Diagnosing operational, alignment, sealing, or hardware-related issues. Candidates should be comfortable independently diagnosing a problem and determining the appropriate repair. Compensation & Benefits Window World of Detroit offers a competitive compensation and benefits package, including: Full-time employment. Company vehicle provided. Company-paid fuel for work-related travel. Health benefits. 401(k) with company match. Paid time off. Paid holidays. Tools and service resources provided as applicable. Consistent year-round work. Established customer base and scheduled service appointments. Unlike many field service positions, you will not be responsible for finding your own work. Appointments are scheduled for you, allowing you to focus on providing quality service and completing repairs. Why Join Window World of Detroit? The strength of a national brand. The culture of a family business. We offer the stability and resources of a nationally recognized company while maintaining the personal atmosphere of a locally owned and operated business.

Our team members benefit from:

An established and respected name in the home improvement industry. A steady flow of scheduled service work. Support from an experienced office and operations team. A locally managed, family-oriented work environment. The tools and resources needed to do the job correctly. The opportunity to work independently while still being part of a strong team. A company that values quality workmanship and customer satisfaction. Who We're Looking For We're looking for an experienced technician who takes pride in their work and is comfortable working independently in customers' homes.

The ideal candidate will:

Have prior professional window service, repair, or installation experience. Be mechanically inclined and capable of troubleshooting window issues. Have strong knowledge of residential window components and operation. Be dependable, organized, and punctual. Have excellent attention to detail. Communicate professionally with customers and coworkers. Be comfortable working independently throughout the day. Be capable of using ladders and standard hand and power tools. Be able to lift and handle window components and glass when necessary. Maintain a clean and professional appearance. Have a valid driver's license and a safe driving record. What Success Looks Like A successful Window Service Technician is someone who can arrive at a customer's home, accurately diagnose the issue, complete the repair correctly, and leave the customer confident in both the product and the company. You'll play an important role in maintaining the long-term reputation of Window World of Detroit by ensuring our customers continue receiving excellent service long after their original installation. Join Our Team If you have previous window service or installation experience and are looking for a stable, full-time position with excellent benefits, a company vehicle, and an established organization behind you, we'd like to hear from you. Apply today to join Window World of Detroit as a Window Service Technician.

Pay:

$50,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Paid training Tools provided Vision insurance

Work Location:

In person