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Now viewing: Plumber - Service & Repair Technician
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Barker & Sons Plumbing & Rooter
Plumber - Service & Repair Technician
Job Description
Company Overview At Barker and Sons Plumbing , we're not just about fixing pipes; we're about offering peace of mind through exceptional service. As a Plumber - Service & Repair Technician , you'll be the face of our commitment to quality and reliability, providing essential home services that make a difference. You'll have the opportunity to grow your skills with our professional advancement programs and sponsored training, ensuring you stay at the forefront of industry innovations. Our team thrives on collaboration and support, offering a health and wellness package, a 401(k) with a 4% match, and paid time off to maintain a healthy work-life balance. Join us and become part of a team that values your expertise and dedication. We understand that great work comes from great people, which is why we invest in your success with the latest technology and resources, including a company-provided service truck, tablet, and uniforms. Our inclusive culture, highlighted by company-wide family events, ensures that every member feels valued and supported. If you're ready to bring your skills to a company that truly cares, Barker and Sons Plumbing is the place for you. Job Overview We are seeking a motivated and skilled Plumber to join our dynamic team. In this role, you will perform essential plumbing repairs and maintenance on residential and commercial systems, utilizing your technical expertise to deliver exceptional service. This position offers an exciting opportunity to grow your skills while contributing to a company that values your development and success. Duties Diagnose & repair residential plumbing systems Develop multiple solution options for customers and assist them in making well-informed decisions about the best solution for their situation Design & inspect plumbing systems, conduct diagnostics, and ensure compliance with regulatory codes Install, maintain, and repair sanitation units, water & gas supply lines, heating systems, and related fixtures & appliances in residential properties Troubleshoot & effectively resolve issues promptly for the customer Provide consistent 5-star customer experiences in alignment with the Barker & Sons home services proven process Utilize technology (iPad) and established workflows to ensure consistent support and solutions Maintain a professional appearance and demeanor such that your mom, sister, wife, daughter, or really anybody would gladly welcome you into their home and be grateful you're the one there to solve their problem(s) Take full accountability and pride in the upkeep and readiness of your truck, tools, and any parts and equipment assigned to you Account for the parts you use; return what you don't, and reconcile your inventory with the Warehouse Requirements Experience in diagnosing and resolving residential plumbing service calls Willing and able to commit to following the Barker & Sons proven process for service & sales Strong communication skills with the ability to establish rapport and close sales with a diverse clientele, often with very high expectations Comfortable working both independently and as part of a team Able to communicate with customers, technicians, support staff, managers, and anyone else who may need services Able to maintain professional appearance standards & approachable demeanor Able to use and/or learn new technologies (ex. iPads) and software systems to facilitate operations Self-motivated, responsible, and humbly confident Hold a valid (CA) driver's license with a clean driving record Able to conduct a background check for Home Services Able to commute to Orange, CA, daily