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Cargo Coordinator / Freight Forwarder
Ontario, CA
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EPS

CSR/Freight Shipping/Pre-calls

Job Description

Overview Join our dynamic logistics team as a CSR/Freight Shipping/Pre-calls specialist, where your proactive communication and organizational skills will drive seamless freight operations and exceptional customer service. In this vital role, you'll coordinate shipping schedules, prepare pre-calls for freight pickups, and ensure accurate data entry to support efficient warehouse distribution. Your energetic approach will help streamline order fulfillment, optimize inventory management, and uphold trade compliance standards across international trade regulations. This paid position offers a fantastic opportunity to develop expertise in warehouse operations, shipping logistics, and customer engagement within a fast-paced environment. Duties Manage inbound and outbound shipping schedules using Warehouse Management System (WMS) and ERP systems like AS400 to ensure timely deliveries Conduct pre-calls with carriers and customers to confirm pickup and delivery details, addressing any scheduling conflicts proactively Perform data entry tasks related to shipping documentation, inventory updates, and order tracking using Microsoft Office and inventory management software Assist with order picking, packing, and staging using forklifts, pallet jacks, and order pickers to prepare shipments efficiently Coordinate with warehouse staff on load & unload activities, ensuring proper stocking, packaging, and order fulfillment procedures are followed Maintain accurate records of shipping & receiving activities, including load manifests, delivery logs, and incident reports Support compliance with international trade regulations and trade documentation requirements for cross-border shipments Experience Previous experience in warehouse operations or distribution centers is preferred but not mandatory; training will be provided for all necessary systems and equipment Familiarity with Warehouse Management System (WMS), inventory management software, ERP systems (such as AS400), and MRP (Material Requirements Planning) tools is highly advantageous Strong customer service skills with the ability to communicate clearly via phone calls and emails during pre-shipment coordination Basic math skills for calculating weights, measurements, and shipment quantities accurately Ability to operate forklifts, pallet jacks, and order pickers safely; forklift certification is a plus Knowledge of shipping logistics processes including order picking & packing, load & unload procedures, and trade compliance standards Proficiency in Microsoft Office Suite (Word, Excel) for documentation and reporting purposes This role is perfect for motivated individuals eager to grow their career in logistics while supporting efficient warehouse distribution. We value energetic team players who thrive in collaborative environments and are committed to delivering outstanding service every step of the way.
Pay:
$23.00 - $25.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Vision insurance
Work Location:
In person

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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