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Cargo Coordinator / Freight Forwarder
Eagan, MN

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Dart Advantage Logistics

National Carrier Rep

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Job Description

National Carrier Rep Dart Advantage Logistics - 4.3 Eagan, MN Job Details Full-time $45,000 - $65,000 a year 1 day ago Qualifications Customer communication Employee relationship building
Full Job Description Position Summary:
As the National Carrier Rep 1, you will work on building relationships with carriers and dispatchers to help faciliate the customer freight we have. You will work on building a book of business to help understand market knowledge and changes in the industry. You will utilize industry leading carrier compliance to help combat freight fraud and theft.
Responsibilities/Accountabilities:
Freight Sales Track and trace Utilize truckload software Uphold and enforc e all safety standards Communicate Support additional operational tasks
Behaviors and Expectations:
Customer Focus Understands the needs of our customers and how to make them consistently satisfied; Looks to bring new ideas, products and always provides solutions to customer problems; Responds quickly to customer requests and addresses inquiries with urgency; Delivers high quality work product on time every time without exception. Problem Solving & Decision Making Analyzes issues to get to root cause and breaks down a problem into areas for resolution; Generates alternative solutions; Makes fact-based decisions in a timely manner and communicates to all stakeholders.
Communication / Interpersonal
Skills Clear communications; Professional in interactions; Listens wells, is respectful of others and can adapt well to changing circumstances; Keeps supervisor and direct reports informed of key issues and relevant decisions. Positive Energy Makes the workplace enjoyable and a place that others want to be a part of; Creates supportive and welcoming environment and is approachable to others; Assumes positive intent of others when approaching questions or conflict resolution. Entry Level Highschool Diploma or GED Microsoft knowledge is a plus. Experienced Level 1-5 years of Logistics or Transportation experience. In-depth knowledge of Carrier Sales, including, FTL and LTL Bachelor's degree or equivalent related work or military experience are a plus.