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Cargo Coordinator / Freight Forwarder
Montgomery, NJ

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Oleander Brands International

Operations Specialist

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Job Description

Benefits:

We offer health insurance, paid vacation, sick days, 401K and bonus opportunities. With the opportunity to grow in a lifelong career.

Hours:

Full Time in office, with possibility of WFH 1-2 days a week later on

Responsibilities:
Customer Service & Order Processing:
  • Receive, input, make changes and finalize orders from existing and new customers in QuickBooks and other databases like excel.
  • Working with freight carriers and brokers to find best rates for freight expenses. Interact with trucking companies to track shipments to ensure prompt delivery.
  • Coordinate timely fulfillment of orders with warehouse.
  • Answer customer complaints concerning billing or services rendered such as shortages, damages or wrong products or wrong pricing. Coordinate complaints and provide quick reply after investigation is finalized.
  • Maintain proper order, pricing and promotional documentation of all customers.
  • Review and adhere to individual customer requirements for pick up or delivery
Operations:
  • Review vendor invoices
  • Monitor inventory levels and complete monthly inventory reconciliations
  • Identify operational improvements and update Standard Operating Procedures
  • Manage and update existing Excel databases
  • Assistance in the development of new products by providing a four eye check on: Product artworks, product and case labels and UPC codes,
  • Updating various documents and forms, including price lists and product specification sheets.
Skills:
  • Well spoken and able to communicate to customers and vendors effectively and in a professional and timely manner
  • Proficiency in Microsoft applications (Word and PowerPoint) including advanced Excel skills (Pivot Tables, formulas, etc).
  • Expert in multi-tasking
  • A strong attention to detail and triple checking work
  • Ability to learn and troubleshoot various desktop applications, growing their expertise.
  • Demonstrated accuracy and organizational skills.
  • Capability to interact appropriately and respectfully with others.
  • Ability to adapt to changes in workload and to manage multiple tasks and deadlines simultaneously.
  • Self-Leadership skills including dependability, ability to follow instructions, responsiveness to feedback, and direction from management
  • Critical thinking and problem solving skills to find optimal solutions in a timely manner.
  • Physical requirements: Able to stand, walk, and sit for extended periods of time Able to stoop and kneel Push, pull, lift or carry up to 35 lbs
Qualifications:
Education:

Preferred Bachelor's Degree in Business, Marketing, International Relations or related field.

Minimum:

Associate Degree.

Language Skills:

English plus conversational

Spanish Experience :

2-4 years experience in business operations or a similar role with relevant work experience.

About Oleander and the role:

Oleander Brands is a consumer goods company with a variety of product lines sold domestically and for export. Our goal is to provide quality products at the best value for consumers. We are a small, family run business looking to expand our team as our business grows. We are primarily looking for someone with the willingness to learn, who takes pride in their work, has a strong attention to detail and organizational skills.

Growth Possibilities:

•

Domestic and International Sales/Marketing:

Attending Sales expos, pitching to new clients domestically, and visiting clients domestically and internationally, including the

Caribbean and Central/South America Bonus Experience:

Digital Art (Adobe Photoshop)

  • We currently outsource all digital artwork needs to outside firms; having someone in house to make small changes on product renderings, brochures, and other miscellaneous items would be a great benefit
QuickBooks Pay:

$40,000.00

  • $70,000.

00 per year

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance