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Chief Operating Officer
Colonial Heights, VA

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The Bank of Southside Virginia

Branch Leader

Job Description

The primary responsibility of this position is to lead and manage the operations, staff, and business performance of a designated Financial Center location. The Branch Leader will deliver a superior customer experience, initiate, retain and grow profitable customer relationships within the existing customer base and the local community, and adhere to operational, compliance and regulatory requirements. Plan, assign and evaluate the work of staff, provide guidance and coaching, establish individual goals and objectives, monitor volume, workflow and quality, manage performance to include conducting performance appraisals, make pay recommendations Build and maintain knowledge and network of local community, engage individuals, local small businesses, business groups and community organizations, identify and research business banking opportunities, develop and implement plans to market products and services, represent BSV as a positive force bringing value to the local community Oversee the implementation of established internal operating processes and procedures, ensure adherence to all risk management and compliance initiatives and applicable regulations, evaluate operating efficiency and make adjustments to maximize efficiency, profitability and deliver the optimal customer experience, resolve escalated customer issues Contribute to and promote broader business and corporate initiatives, consistently message to staff and other stakeholders in support of the Bank's strategic goals, lead team through organizational change, partner with the Commercial Lenders, support business planning, champion culture activities
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Retirement plan Vision insurance
Education:
High school or equivalent (Required)
Experience:
Banking:
3 years (Preferred)
Management:
3 years (Required) Ability to
Commute:
Colonial Heights, VA 23834 (Required) Ability to
Relocate:
Colonial Heights, VA 23834: Relocate before starting work (Required)
Work Location:
In person