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The Role Develops and manages renewal pricing calculations, quotes, proposals, and customer follow-up for software service contracts. Maintains accurate customer, asset, and contract data; validates accounts and pricing; supports Customer Success with renewal activities; manages cases, warranty processes, service contract maintenance, rebooking, and data cleanup. Requires strong organization, attention to detail, communication, analytical ability, and cross-functional collaboration. Summary Generated by Built In Job Description Summary The Renewals Contract Management Specialist is a critical member of the PERS Renewals team. The purpose of this role is to ensure highly accurate asset management information for each customer, including counts, types, and entitled or supported assets across GED Software offerings such as perpetual, term, and subscription models. Job Description II.

Key Accountabilities/ Execution:

This role is responsible for using asset management data to develop timely and accurate renewal quotes that align with calculation files and contract terms prior to contract end dates. The specialist will work closely with the Customer Success team to support calculation sheets, account, asset, and opportunity validation, renewal pricing calculations, and the preparation of renewal proposals and related quoting information. III.

Responsibility:

Develop and execute PERS renewal pricing calculations, proposals, and quotes on an ongoing and proactive basis. Generate customer quotes and manage follow-up activities through phone and email communication. Update and maintain accurate, current customer data records for all PERS customers. Perform data entry and data enrichment activities to support installed base cleanup and database integration efforts. Support the Customer Success team with renewal-related data, pricing, quoting, and account activities. Respond to requests from other PERS teams as needed, representing the Renewals team in a professional and collaborative manner. Support warranty-related processes, including service contract maintenance. Perform rebooking activities as required. Manage cases and related follow-up actions to support renewals and customer account needs. Provide support for additional projects and operational initiatives as needed. IV.

Authority :

Authority to

Validate and Calculate:

Have the authority and responsibility to develop renewal pricing calculations, generate quotes, proposals, and ensure that asset management data aligns with calculation files and contract terms.

Data Integrity Ownership:

Are the operational authority for maintaining, updating, and enriching customer data records, ensuring that the installed base information is accurate for the PERS Renewals team.

Independent Execution:

Desired characteristics emphasize being "self-motivated, proactive, and comfortable working independently." Have the autonomy to manage your daily workload, prioritize follow-up activities (via phone and email), and manage incoming cases to support customer account needs. Advisory Support to

Customer Success:

Hold functional authority over the data and calculations that back up their efforts. You support them with account validation, pricing calculations, and proposal preparation.

Team Representation:

You have the authority to represent the Renewals team when responding to requests from other PERS teams, acting as a point of contact for warranty processes, service contract maintenance, and rebooking activities. V.

Qualifications/Requirements:

Bachelor's degree in Business, Finance, Analytics, Economics, or related field or equivalent experience Experience in similar position or sales support, customer service, order management, proposal management, project management Fluent English language knowledge VI.

Desired Characteristics:

Highly organized, with the ability to manage multiple priorities in a fast-paced environment Strong sense of urgency and ability to prioritize effectively Exceptional attention to detail and commitment to data integrity Analytical, curious, and solution-oriented mindset Results-driven with the ability to navigate obstacles and execute successfully Strong collaboration skills and ability to work effectively across cross-functional and matrixed organizations Effective written and verbal communication skills Strong interpersonal skills and the ability to build relationships across teams Self-motivated, proactive, and comfortable working independently Adaptable and enthusiastic, with the ability to succeed in an evolving business environment

Additional Information Relocation Assistance Provided:

No #LI-Remote - This is a remote position Read Full Description Skills Required Bachelor's degree in Business, Finance, Analytics, Economics, or a related field, or equivalent experience Experience in a similar position or in sales support, customer service, order management, proposal management, or project management Fluent English language knowledge GE Vernova Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Vernova and has not been reviewed or approved by GE Vernova. About This Summary Retirement Support — The 401(k) plan includes company matching contributions and additional company retirement contributions, with access to Fidelity resources and financial planning consultants. Feedback suggests this structure supports long-term savings beyond a basic match. Parental & Family Support — Paid parental leave is available with flexible, continuous or non-continuous usage, and is complemented by adoption resources and Work/Life Connections guidance. Maternity leave is described as extended relative to typical workplace norms. Leave & Time Off Breadth — Time-off programs include 12 paid holidays, permissive time off for many salaried roles, and dedicated personal, illness, and caregiving time for U.S. new hires. Some hourly roles start with a defined PTO bank, while other roles may offer unlimited time off. Learn more about GE Vernova's Compensation & Benefits → GE Vernova Insights What's It Like to Work at GE Vernova? GE Vernova Culture & Values GE Vernova Career Growth & Development What's the Work-Life Balance Like at GE Vernova? GE Vernova Leadership & Management GE Vernova Company Growth, Stability & Outlook View all jobs at GE Vernova View GE Vernova Profile Report Job